Hard Drive Not Detected: Causes and How to Fix the Issue

In today’s digital age, where data storage plays a crucial role, encountering a hard drive not being detected can be a frustrating and alarming experience. Whether it is an internal or external hard drive, this problem can disrupt our workflow and potentially lead to data loss.

In this blog post, we will explore the various causes behind this issue, understand its consequences, and discuss effective methods to fix it.

Causes of a Hard Drive Not Being Detected in BIOS

Various hardware or software issues can cause a hard drive not to be detected in the BIOS. Here are some common causes and troubleshooting steps to identify and resolve the issue.

Connection Issues

One of the most common causes of a hard drive not being detected by Windows is poor or faulty connections. This can occur due to loose cables, incorrect cable connections, or even a defective port. It is essential to check all the physical connections first before moving on to other troubleshooting steps.

Power Supply Problems

A hard drive requires a stable power supply to function properly. If the power supply to the drive is inadequate or inconsistent, it can lead to detection issues. Faulty power cables, insufficient power from the power supply unit (PSU), or a faulty PSU itself can be responsible for the PC not detecting hard drive problem.

BIOS/UEFI Settings

The BIOS/UEFI settings on your computer determine how the hardware components, including hard drives, are detected and accessed. In some cases, misconfigured or outdated BIOS/UEFI settings can prevent a hard drive from being recognized by the system.

Faulty Hard Drive

Hardware failure can occur in any electronic device, and hard drives are no exception. A faulty hard drive, due to physical damage or electronic failure, may not be detected by the system. This can be an alarming situation as it may indicate potential data loss.

Driver Issues

Outdated or incompatible device drivers can cause problems with hard drive detection. If the operating system lacks the necessary drivers or the existing drivers are corrupted, the hard drive may not be detected. Occasionally, updating or reinstalling these drivers can help.

External Enclosure Issues

The external enclosure housing the hard drive may be defective. Try removing the drive from the enclosure and connecting it directly to a computer to test.

Motherboard Issues

The motherboard’s SATA ports or other related components could malfunction in rare cases. Try connecting the hard drive to a different motherboard to rule out this possibility.

If the issue persists even after attempting all the troubleshooting steps, it’s likely that the hard drive has encountered a severe malfunction and may need to be substituted. To avoid any data loss in case of hardware malfunctions, it’s always recommended to regularly backup your crucial data.

Consequences of a Hard Drive Not Being Detected

It is crucial to comprehend the implications of a hard drive’s failure to be recognized by the computer’s BIOS or operating system, as it can lead to severe outcomes such as data loss and possible hardware and operational problems. Understanding these consequences is essential for taking prompt action and minimizing the impact on your system and data.

Data Loss

The most significant consequence of a Windows not detecting a hard drive is the potential loss of valuable data. If the drive contains important files or irreplaceable memories, the inability to access them can be distressing.

Workflow Disruption

A computer not detecting hard drive can disrupt your workflow, whether you are a student, professional, or casual user. It can hamper productivity, delay projects, and cause frustration as you try to troubleshoot the issue.

How to Fix a Hard Drive Not Being Detected

Diagnosing and resolving the issue is essential to prevent data loss and restore normal system functionality when your computer fails to detect a hard drive. Here are steps to help you fix a hard drive not being detected:

1. Check Physical Connections.

Start by ensuring that all connections between the hard drive and the computer are secure. Disconnect and reconnect the cables, ensuring a snug fit. If using an external drive, try connecting it to a different USB port or try using a different cable.

2. Power Supply Check.

Verify that the hard drive is receiving adequate power. Check the power cables and make sure they are properly connected. If possible, test the hard drive on a different computer or with a different power supply to rule out any power-related issues.

3. BIOS/UEFI Settings

Access the BIOS/UEFI settings by restarting your computer and pressing the designated key during startup (usually Del, F2, or F10). Once in the settings, locate the “Storage” or “Drives” section and ensure that the hard drive is enabled and set to the appropriate mode (e.g., AHCI or IDE).

4. Update Drivers

Visit the manufacturer’s website and download the latest drivers for your hard drive. Install them and restart your computer. This can resolve any compatibility or outdated driver issues that may be causing the detection problem.

5. Use Disk Management (Windows) or Disk Utility (Mac).

If the hard drive is detected but not appearing in File Explorer or Finder, it might require a drive letter assignment or mounting. In Windows, open Disk Management (press Windows key + X and select “Disk Management”) and assign a drive letter to the detected hard drive. For Mac users, open Disk Utility, select the drive, and click the “Mount” button.

6. Professional Data Recovery

If the hard drive is still not detected after attempting the above steps, it may indicate a severe hardware issue. In such cases, it is advisable to seek professional data recovery services to retrieve your valuable data.

Data recovery specialists have the tools and expertise to recover data from faulty drives.

Encountering a hard disk not being detected can be a frustrating experience, but with proper troubleshooting steps, the issue can often be resolved. By understanding the various causes, consequences, and appropriate fixes, you can mitigate the risks associated with data loss and restore the functionality of your hard drive. Remember to back up your important data regularly to minimize the impact of such problems.

Frequently Asked Questions

Why is my HDD running but not showing?

It’s possible that a connection or data problem is indicated when your HDD is running but not displaying. Verify that all cables are firmly connected and inspect for potential drive corruption. Additionally, you may want to review Disk Management (Windows) or Disk Utility (macOS) to determine if the drive needs to be initialized or has any unallocated space.

How do I fix a hard drive that is not detected?

In order to resolve the issue of a hard drive not being detected, the following steps you can take:

Start by checking physical connections, cables, and BIOS settings.
Ensure the drive is powered and correctly connected.
If it’s still undetected, try it in another system, update firmware/drivers, or consult a professional for data recovery or hardware diagnosis.

How do I enable my hard drive in BIOS?

To enable a hard drive in BIOS:

Enter your computer’s BIOS/UEFI settings during boot (usually by pressing Del, F2, or F12).
Navigate to the “Storage” or “Advanced” section and look for “SATA Configuration” or a similar option.
Ensure the hard drive is set to “Enabled” or “Auto.”
Save changes and exit.

How do I get BIOS to recognize my hard drive?

To get BIOS to recognize your hard drive start by:

Checking cable connections and ensuring power is supplied to the drive.
Access BIOS settings during boot and confirm that the hard drive is not set to “None.”
Verify the SATA mode is correctly configured (e.g., AHCI or IDE)
Update firmware/drivers if needed.

Why is my hard drive not being detected?

There are several possible reasons for a HDD not being detected, including connection issues, power supply problems, misconfigured BIOS/UEFI settings, driver issues, or a faulty hard drive due to physical damage or electronic failure.

What should I do if my hard drive is not being detected?

First, check the physical connections to ensure they are secure. Verify the power supply to the hard drive and ensure it is receiving adequate power. Check and update the BIOS/UEFI settings if necessary. Update the device drivers for the hard drive. If none of these steps work, consider seeking professional data recovery services.

Can I fix a hard drive not being detected by myself?

In many cases, you can fix the issue of a hard drive not showing up in Windows by following the troubleshooting steps mentioned in the blog. However, if the problem persists or if the hard drive has physical damage, it is recommended to consult a professional data recovery service for assistance.

Will I lose my data if my hard drive is not detected?

There is a risk of data loss when a hard drive is not detected. However, the loss of data depends on the specific circumstances. If the issue is related to connectivity or software, the data on the hard drive should remain intact. However, if there is a hardware failure or physical damage, data recovery may be required, which can be a more complex process.

Can I recover data from a hard drive that is not being detected?

In some cases, it is possible to recover data from a hard drive that is not being detected. If the issue is software-related or due to incorrect settings, professional data recovery services may be able to retrieve your data. However, if the hard drive has severe physical damage, the chances of data recovery may be lower.

How can I prevent a hard drive not being detected in the future?

To prevent a hard drive from not being detected, ensure that all connections are secure and regularly check the power supply to the drive. Keep your device drivers up to date and periodically update the BIOS/UEFI settings. It is also crucial to backup your important data regularly to mitigate the risks of data loss.

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Feb 3, 2024

PITS Global Data Recovery Services lived up to their reputation. I entrusted them with recovering data from my damaged SanDisk USB drive, and they exceeded my expectations. They kept me informed about ... every step of the process, and I never felt in the dark about the status of my data. From the moment I contacted them to the final verification session, their focus on customer satisfaction was evident. Eric addressed all my concerns and went the extra mile. I got all my data back, and from now on, PITS is my go-to recommendation for anyone facing data loss challenges.

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Feb 1, 2024

Working with PITS Global Data Recovery Services was a great experience. Engagement was always high, honest, and worthy. With so many people claiming they can retrieve lost data without knowing if ... they're actually capable of doing so, PITS delivered the confidence that my data was in the best hands possible!

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Jan 31, 2024

I had been searching for a data recovery company for a while and finally found PITS. With many positive reviews, I decided to choose them. My 5TB Hard Drive contained crucial business and governmental ... documents. After talking to PITS, I understood that this was the right place and they could recover all of my data. As expected, within only a few days, I was looking at documents that I couldn't access before through their verification session. They were fast, reliable, and, most importantly, got me all my data back

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Jan 26, 2024

I was really worried when my external drive with important work files got messed up. I contacted PITS Global for help. Even though I had lots of files, John and the team understood how urgent it was. ... In just a few days, they showed me all my files, and I was shocked since they got everything back! Hundreds of my Excel, Word, and PowerPoint files were there and I could check each of the file during the verification session. Afterwards they transferred everything to a brand new 4TB external drive, so I can have an easy access to all of the data. Received the drive yesterday and am super happy with PITS. They did a fantastic job

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Jan 23, 2024

I've been using my 1TB SD card since I started taking photos as a hobby. By now, I've collected over ten thousand photos of my journeys. Everything seemed fine with the card until my computer stopped ... recognizing it, which was weird because it was never an issue to begin with. In regards to that, I immediately sent it to PITS since they have successfully recovered my drives previously. Eric quickly opened a case for me, and we started the recovery process. Within a week, I got all my photos back, and I didn't expect anything less from them since these guys are the best in their field. Communication was on point, service was fast, and most importantly, I got all my data back

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Jan 22, 2024

Two weeks ago, I called PITS about my mom's USB flash drive. She's 67 and had all our family photos on it for over 30 years. She accidentally bent it when she put it in her purse without realizing it ... was still connected to her computer. I contacted John from PITS, and he said they could help. The next day, we got a quote and started the recovery process. In a few days, they told us they got back all our pictures! I was so relieved, and PITS even let us check everything to make sure it was okay. My mom is super happy to have all her pictures back. Thanks a lot to PITS for helping us! They really saved our memories!

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Jan 11, 2024

I Sent my hard drive to PITS for recovery, and they recovered everything! Got all my data back in just a few days. Super impressed and grateful for their expertise

Jun 1, 2023

My daughter's childhood memories , first words , piano recitals , school events were all on this hard disk drive. Then the floods hit , and it just stopped working . I thought it was all over. But ... then I got in touch with PITS . I had no hope , really . I sent my device. their team inspected my drive and told me that there's a chance of recovery. after some time , I got 100% of my data. thank you, guys! God bless you!

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Feb 14, 2023

I just want to say BIG THANK YOU to PITS Global Recovery Services, because they recovered my 512GB SSD in just 2 days. I was very happy when I saw my pictures again, again, thank you PITS Global ... Recovery Services! I'll tell to all my friends about you in case they experience same issues!

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Feb 6, 2023

I had an absolute amazing experience! The communication was so efficient, the team representative in charge of my case was in touch with me every step along the way. He was understanding, patient and ... extremely professional. I would not hesitate to use this data recovery service again. If you need data retrieval done, and you want a company that you feel will really go all the way for you putting your needs as their top priority this is the one! (Ps I never write reviews- but they really earned it!)

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Jan 10, 2023

Very satisfied with the results. I hope I never need to use such kind of service again, but if I do, I now know who to call. The staff is super patient and responsive, reply on phone and emails very ... quickly. I was worried about the 20 years old family data but they were able to recover all of it. Great experience and service!

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Jan 9, 2023

A top tier customer service experience. They recovered all of the files from an important archive drive that crashed. I felt it was safe, dependable, and they followed through in the time promised.

Jan 3, 2023

PITS Global did everything they said they would. As well, they communicated with me every step of the way. This made me feel more and more comfortable about sending my Hard Drive off to a company I ... had never heard of. This was a great experience and PITS earned my trust. I highly recommend them for the recovery of data from virtually any type of storage device.

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Jan 1, 2023

My friend accidentally deleted his files on his thumb drive. Found this company for him. Sent a request on their website and in just 10 minutes they called back. Eric was very kind on the phone. He ... explained the process and the pricing. We dropped off the drive. The recovery was made quickly, less than a week. All the files were recovered. Very good service!

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Jan 1, 2023

Recently my PC didn't recognize my 2TB Toshiba hard drive. I found PITS and these guys recovered all my data, files, pdfs, photos everything just in 3 days. Such a professional service! Really ... appreciated! Highly recommended!

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Dec 29, 2022

I shipped my SSD to their lab for an evaluation to understand what was wrong with it. Within 2 days they provided me with a thorough report regarding the reason for the data loss and all the possible ... options for recovery. I chose their priority recovery service and waited for my data. Today, I received all my data back safe and sound. Thank you for saving my files!

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Dec 27, 2022

My flash drive was corrupted. I contacted them and right away they sent me an overnight and within 24 hours they called with a diagnosis. I chose the service I wanted and received the hard drive with ... everything I needed. They were in constant communication with me which was very calming. I was so happy how fast it was done especially since it was right during the holidays and I needed my files for year end at my job. Would highly recommend.

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Dec 22, 2022

My laptop was not turning on, and I was stressing out. The PITS office was nearby, so I took my laptop to them. They performed an evaluation of the hard drive, and it turned out that it was dead, but ... all the data could be recovered. I decided to continue the recovery process with PITS, as I understood how professional they are via an evaluation. I did not regret the decision at all. Within a few days, everything was ready, and all my files were recovered! This is some kind of miracle, and PITS techs are amazing! I am very grateful for their work.

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Dec 21, 2022

I did not expect my SSD to fail at all because I read about its durability and performance. However, it did fail, and all the files were lost. My friend recovered his files from SSD with PITS and ... recommended them to me. I am thankful to this friend for connecting me with such a great company. During the process, they were informative and thorough. The recovery was very thoroughly explained to me, and they did not miss any detail. Thank you for the transparency and for your restoration service. I wish there could be more companies like yours/

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Dec 15, 2022

Right before the holidays, losing your data is nothing but a nightmare. I had recovered data from my flash drives before, but after a certain point, you just have to let the professionals take care of ... it. And take care of it they did! I was given all the details of the procedure beforehand and sent my flash drive out. They notified me every step of the way, and lo and behold before I knew it they were done with the inspection and started my recovery. The best part? they let you see the data before you pay for the recovery, after I was certain everything is there, I paid the service quote and got my data back in a jiffy! Thank you PITS Global Data Recovery!

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Dec 15, 2022

Excellent and very professional service! Thank you PITS for all you help in getting my data back. I had a old hard drive that I had a lot of my pictures and data that I needed to be recovered. I ... contacted PITS and they recovered my 4TB device. Thank you so much for your help!

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Dec 5, 2022

From California to PITS Global - Thank you! I sent my drive to this team but was afraid of the shipping issue. However, everything went smoothly, and they informed me about receiving the device to ... keep my peace of mind. Their technicians recovered all my data from the drive and performed a verification session to ensure I was satisfied. This clearly shows the level of their service.

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Dec 2, 2022

Sent in an old Maxtor 300gb drive that died following an electrical surge 10 years ago. So many memories were recovered through the work of the PITS team. Very happy with the process and communication ... along the way to get our data back!

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Dec 2, 2022

I have lost important family photos on a broken hard drive. They responded very quickly and I especially thank Mr. Eric for his professionalism and kind support on this matter. The best thing is that ... you get to see your files when the process is done. I was so happy when they show me the photos. Thank you so much and I hope I wont need this again but if anything, 100% I will call you guys first.

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Nov 15, 2022

Recently, our NAS device went down with all the valuable data that still needed to be backed up. We needed this data back as soon as possible, as we could not run our business without it. All the ... client's data was gone in a moment, and we were responsible for this disaster. PITS office was in our neighborhood, so we decided to take our chances with them. People at their office were very friendly and comforting. They explained the recovery process and offered an emergency service for our case. Communicating with this team was a pleasure, and the results were even more satisfying. We received a call from them the next day, and they mentioned that all of our high-priority files had been recovered! Highly recommend their service for businesses facing data loss and downtime.

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Oct 3, 2022

I made the first inquiry and they responded within one hour. After several texts and reviewing the service agreement, they sent a prepaid mailer which was helpful. The firm is very transparent with ... the agreement, timing and costs. PITS processed the data recovery in half the time they stated in their service agreement. They kept me updated via text message so I knew what to expect. Once the data was recovered I was asked to verify the files via TeamViewer which was not a great but adequate. I could have opted to retrieve the final files via a cloud process but I opted for a new hard drive. PITS is charging "retail" for the hard drive which is disappointing. Other firms give the media for free if it is a reasonable size. Overall, very pleased with the results. Well done!!!!

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Sep 20, 2022

Last week, my external hard drive stopped being recognized by the laptop. For a week, I thought about what to do with it. I looked through many recovery companies and decided to go with PITS. They ... gave me confidence regarding my case, which no other company did. After a call with John, I came to their office and entrusted my drive to their engineers. At each step of the process, John called me to explain the details. In my opinion, this is very important when you entrust all your data to the recovery company. After 12 days, they informed me that the process was finished. All my data was recovered! I am very satisfied with the results and highly recommend this team.

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Aug 17, 2022

My external hard drive stopped showing up on PC with all of my projects stored inside. With no backup, I was hopeless. However, PITS Global Data Recovery Services was able to recover everything in a ... timely and professional manner. Their team of experts is highly trained and knowledgeable, and their customer service is informative and polite. I would highly recommend their external hard drive data recovery services to anyone in need of professional data recovery.

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Mar 2, 2024

From now on, PITS will be my go-to company in case of data recovery services. I had 2TB SSD that was making clicking noises and didn't know where to take it. The computer shop near me suggested to ... contact PITS since they are the professionals in their field. Once I left the shop, I had a quick call with John, who explained me the process and on top that, scheduled an appointment so I can drop off the device within that day. Everything seemed super easy, fast and most importantly by the end of the data recovery, I received 100% of my data back. PITS was indeed incredible and the best in data recovery

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Jan 25, 2024

I contacted PITS when my laptop crashed, fearing that I had lost all my college assignments. I had important projects and notes on it, crucial for the 2nd semester. PITS understood the urgency and ... recovered all the data within days! Huge thanks to my sales rep, Eric, and the entire PITS team. I would probably have failed all of my classes if it weren’t for them

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Jan 24, 2024

The speed of the process exceeded my expectations. Thorough verification session, they promptly sent the recovered data along with a link, allowing me to access it the same day. I am immensely ... grateful for their service. From their great personnel to effective communication and the full recovery of my data, PITS delivered beyond my hopes!

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Jan 20, 2024

My trusty Dell laptop suddenly stopped working, and the data on it had never been backed up, resulting in the loss of everything I had saved. The next day, I sent it to PITS for data recovery. As ... expected, I got all my data back with a full recovery. I'm grateful that my friend suggested them to me and relieved that PITS could save 10 years of my life, A+!!!

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Feb 19, 2022

Nearly 100% of data from a totally ruined and badly damaged external hard drive. It wasn't my drive, so it was a double responsibility on me. Happy to share that it all went quite well for me and I ... loved my experience. Not only the work they did was great, customer service and communication also were great. This place is awesome. I definitely recommend it!

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Sep 26, 2019

I needed someone professional to extract data off my external hard drive not showing up as fast as possible. I did my research on Google for data recovery companies and received quotations from 3 data ... recovery companies. PITS Global quoted less than others by committing 24-48 recovery time. They are the only option from the time point of view. I took my hard drive to their office as I was close by. The guy who met me explained to me how the data recovery process works. He was quite confident about what they are doing. The next day I received a call that they recovered the data. I appreciate the excellent quality of work they did for me. I recommend them to anyone. Notably, the account manager (Zack) explained me the backup strategies for personal use which was the indicator of how they value their customers. Thank you again. I am glad to meet you, guys.

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Aug 13, 2022

When my Seagate hard drive crashed, taking away my precious files, I was devastated. That's when I turned to the PITS team, and they exceeded all my expectations. Their level of professionalism and ... meticulous attention to detail was evident in every step of the process. Thanks to their remarkable efforts, I was able to retrieve the majority of my high-value files. PITS has proven to be an exceptional team that specializes in Seagate hard drive recovery. If you're looking for a solution to your data loss problems, I wholeheartedly recommend their services. They are an amazing team that truly understands the importance of your data.

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Jul 7, 2022

My passport external hard drive not working, what to do? That was my problem, and PITS solved it professionally. Things looked very bleak and potentially costly. Geek Squad and a couple of other ... services told me they couldn't recover the data. I found PITS. They diagnosed the issue and told me they could recover the data. Within just a few days, they were able to do it, and they did it for what I considered to be a very fair price. I've since shared this information with all of my business associates and connections.

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Jun 14, 2022

Eric was beyond helpful every step of the way. My hard drive had been ruined by magnets in an SD card Reader and I was pretty sure that the data was toasted. I found Pits through just a quick search ... online and knew from their claims of 99% success and all their lab certifications that they were going to be a premium service. They are but, you get what you pay for. They definitely exceeded my expectations. Don't waste your time going to anyone else if you need your data recovered. Get it done right the first time! Hopefully I'll never have to use them again but, if I do they will always be my first call.

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Jun 9, 2022

The employees of the PITS company are real professionals. We lost three of the four disks in our network file storage which is based on RAID-10! Pits staff has indeed done the impossible: they ... recovered absolutely all data! The work was done quickly, properly and efficiently. I was very satisfied with the service.

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Jun 3, 2022

I had an issue with my external hard drive not being recognized. I looked up how to fix it but with no luck, nothing worked. I had some important files (and photos) that I really didn't want to loose. ... I looked for a data recovery service company on the internet and found PITS Data Recovery Services and I'm glad I did. I contacted them with “My WD hard drive is not working, can you help me?” and they promised that they will. Then, they successfully recovered all my files. They were great! There are so many positive comments I could make about PITS Data Recovery Services. They were very professional and polite. There communications throughout the process was excellent. I would highly recommend this company. Thank you for recovering my files!

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May 20, 2022

I appreciate the way they keep the customers updated throughout the entire process. My WD external hard drive crashed just before I was going to back it up. I plugged it into the computer but it ... wouldn't turn on. PITS Data Recovery came to my rescue when I thought I had lost priceless personal/family pictures and videos. I called in and they sent me a shipping label free to send my device to their lab. They contacted me a few days later to inform me about the damage level and the cost of the recovery. Alfie was friendly and knowledgeable, always answering each and every question I had. Thank you so much for your help!

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May 20, 2022

I had no clue about the data recovery until I dropped my external hard drive down the stairs. It seemed fine, so I didn't realize the drive was damaged till I decided to connect it to my laptop. All ... the data was inaccessible, and the hard drive kept making clicking sounds. I called PITS Data Recovery on my friend's advice to see if they could help me with the issue. They said they would be able to give me the exact answer after a thorough evaluation of the case. I sent my device in, and they evaluated it and updated me on the possibility that the data was recoverable. I was thrilled to hear the good news. I am glad that I chose PITS to work with. Professional team.

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May 19, 2022

Very happy with PITS Data Recovery. One day I noticed that my external hard drive was failing. Then I found PITS on the Internet and decided to call them right away, and they did not disappoint. Eric ... went above and beyond, walking me through the data recovery process. He was professional, understanding, and patient, even though I asked him hundreds of questions. I didn't feel pressured or intimidation when talking to him. I decided to work with them as I liked their customer service. By working with them, I can say for sure that it is a competent and trustworthy company.

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May 19, 2022

PITS Global Data Recovery were extremely helpful and took the time to take care of our specific situation. I highly recommend using their services if you have any issues with your devices.

May 9, 2022

I worked for eight months on a book, and, unfortunately, I did think about backup. Like every time, I did not believe that such ad thing could happen to me. But it did, and here I am. My laptop ... suffered a complete failure. All I cared about was my book. First, I took it to a local repair shop, but I got no trust in them. However, they helped me with one thing - they recommended PITS Global Data Recovery Services. I knew that if someone could recover my lost data, it would be them. They were fast and professional. I recommend their services to anyone who has meaningful data to recover.

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Apr 27, 2022

Within a week after being out of the city, my MacBook Air simply stopped turning on. I had no backup, so all my important documents were lost. I took the MacBook to several local shops, and they could ... not help. Later, I found PITS on the Internet and found that they have a drop-off point nearby. I contacted them and, with the shipping label, sent the device to their lab. From the beginning, their team was very professional. They regularly called with an update and made sure that I understood the recovery process. After a week, I got the call from Eric, and he provided me with all the information about my case and informed me that they were able to make an almost complete recovery. I am so grateful for PITS, and it is incredible how professional they were. If you have any doubts, contact them and ask your questions. You will not be disappointed.

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Apr 23, 2022

I had a WD external hard drive not working problem and lost all my important data. I reached out to PITS Global Data Recovery Services, and they were able to recover everything! Their hard drive data ... recovery services are exceptional, and their team of experts is highly skilled and knowledgeable. They took the time to explain the issue with my hard drive and provided me with a detailed plan of action for the recovery process. Their customer service was also top-notch, and they kept me informed every step of the way. I would highly recommend their services to anyone in need of hard drive data recovery.

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Feb 16, 2022

They were responsive and worked with me on pricing and details. The whole process was very easy from beginning to end. I definitely recommend them for any data recovery needs!

Jan 7, 2022

I can confidently say that PITS Global Data Recovery Services is simply the best! Their RAID data recovery services were able to recover all of my lost data from a crashed system. Their team of ... experts is knowledgeable and professional. They kept me informed throughout the entire process and explained every step of the recovery process in detail. I felt reassured that my data was in good hands. The final result was beyond my expectations, and I am extremely satisfied with their service. I would definitely use their services again in the future.

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Nov 18, 2021

I am very satisfied with the services the PITS team provided me with. Their professionalism and attention to detail were evident throughout the entire process. Thanks to their outstanding work, most ... of my high-value files were recovered from my Seagate external hard drive that stopped working. Amazing team! Strongly recommend their Seagate hard drive recovery service.

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Nov 3, 2021

I requested help for my damaged hard drive. The problem was solved in a very short time, even faster than I thought. I got the data I needed. The importance they place on customer satisfaction while ... the outcome of the work is perfect. I want to express here that I am very satisfied with the work done and the attitude shown. Hold the steering wheel!

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Sep 18, 2021

I ended up completely wiping clean my external hard drive trying to solve an issue with it myself. I found PITS Data Recovery after searching the web and they had good reviews. I submitted an inquiry ... and was called within the hour. They listened to my story, were very professional, explained the service and process. I sent in my hard drive and then within a few weeks reviewed the data they were able to recover (I didn't need a quick turnaround, but they do offer that for those that need it). Every person I worked with was super responsive and courteous. Highly recommend! I liked that they don't charge you if they aren't able to recover any data.

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Aug 25, 2021

When I fried the controller on my 1TB hard drive, my heart just about stopped. About 300 GB of data, some being very critical, were just gone. I immediately contacted PITS Global, and sent the drive ... to them. I was hopeful, but having never gone the route of using a professional data recovery service, I still didn't have a good feeling, since I didn't even know if my data was recoverable. PITS Global kept me in the loop as to the process, and held my hand the entire way, and they were able to recover every file on the damaged drive! I can't describe the load lifted from me when they connected me remotely to see the recovered data. I am so completely thankful for PITS Global; words aren't enough. Totally professional! Thank you!!!

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Jul 16, 2021

PITS Global really came through for me! With the initial loss of my old hard drive that contained both business and personal information I was desperate. I originally sent my hard drive to a well know ... data recovery service only to have them tell me there was nothing they could do. After a day or so the email came that they were able to recover the drive. With online access I reviewed the data and confirmed that it was all there and usable. The same day I had a cloud link to download all the recovered data and we were back to normal operation. Thank you PITS global for recovering the data.

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May 2, 2021

I thought I had lost all of my important data when my hard drive stopped showing up on my PC, but PITS came to the rescue! Their team of experts was able to recover all of my data quickly and ... efficiently. The whole process was smooth and professional, from the initial consultation to the final delivery of the recovered data. The team kept me informed throughout the entire process, and their customer service was excellent. I am so grateful for their exceptional service and highly recommend them to anyone in need of data recovery.

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Apr 7, 2021

My flash drive got broken and I took it to several computer stores to recover data off it. But none of the stores could fix it. I had important excel spreadsheets in this flash drive. I found PITS ... Data Recovery company on Google. They inspected my flash drive for free, told me the chance of data recovery and the price of the service. Of course, I was ready to pay the service fee to retrieve my data. They could recover all my data in 2 days. I am very satisfied with the customer service and the quality of work of this company. I would like to thank you to all staff members and highly recommend them to anyone who needs data recovery.

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Oct 15, 2019

PITS Global Data recovery services saved me and my business!! After calling a couple of companies with the "my hard drive is not working" problem, PITS Global Data Recovery Services were quick to pick ... up their phone. They were very friendly and confident which helped ease my anxiety of a possible total-data-loss scenario. They understood the urgency of the situation since these were time-sensitive projects. They were extremely accommodating by recovering & sending specific files to me via dropbox to allow me to continue production without having to stop business while they worked on recovering my other data from the damaged hard-drive. They were definitely one of the fastest turnarounds I found in NYC while also being an extremely competitive cost. They are worth every penny and then some! They made this extremely nerve-wrecking experience of potential data-loss, comforting, professional, quick and friendly. I cannot express how much I recommend PITS Global Data Recovery Services! I will definitely be passing along their name to anyone who is in need of IT or Data Recovery services!

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Sep 1, 2019

PITS did an outstanding job recovering data from an external drive that suddenly stopped working. It was the worst case scenario where I was temporarily moving data from one device to another, and ... thought I had lost a lot of family videos, etc, forever. Not only were they able to retrieve the majority of my files, they also were able to save my folder structure- something a local company told me would be impossible. PITS offered the best pricing and I had my data back within a week. Thank you!

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Nov 24, 2016

When my WD hard drive stopped working, I did not know what to do. Luckily, I found PITS. They engineers are true professionals, and I am very grateful to their customer service team for keeping me ... updated. All my files were extracted from the old hard drive, thanks to the professionalism of the PITS team! Thank you very much!

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Causes of a Hard Drive Not Being Detected in BIOS

Connection Issues

Power Supply Problems

BIOS/UEFI Settings

Faulty Hard Drive

Driver Issues

External Enclosure Issues

Motherboard Issues

Consequences of a Hard Drive Not Being Detected

Data Loss

Workflow Disruption

How to Fix a Hard Drive Not Being Detected

1. Check Physical Connections.

2. Power Supply Check.

3. BIOS/UEFI Settings

4. Update Drivers

5. Use Disk Management (Windows) or Disk Utility (Mac).

6. Professional Data Recovery

Frequently Asked Questions

Why is my HDD running but not showing?

How do I fix a hard drive that is not detected?

How do I enable my hard drive in BIOS?

How do I get BIOS to recognize my hard drive?

Why is my hard drive not being detected?

What should I do if my hard drive is not being detected?

Can I fix a hard drive not being detected by myself?

Will I lose my data if my hard drive is not detected?

Can I recover data from a hard drive that is not being detected?

How can I prevent a hard drive not being detected in the future?

Blogs Related to Hard Drive Errors

Disk Boot Failure on Windows 10

Smart Failure Predicted on Hard Disk

Hard Drive Bad Sectors Recovery

Common Hard Drive Errors in Windows 10