PITS Global Data Recovery Services provides industry-leading data recovery services for all types of media storage systems. We recover hard drives, SSDs, RAID arrays, and even backup tapes

More Data Recovery Services We Provide:

tape cartridge, also called a data cartridge, is a storage system that holds a spool of magnetic tape. The magnetic tape stores different kinds of data, from corporate business data to audio and video files. The cartridges of tapes are designed to fit into a computer system or audio/video recorder system.


DLT & LTO Tape Data Recovery

Tape media cartridges are widely used in a corporate environment. They play an essential role in lots of businesses’ backup systems. These devices come in different formats of the tapes, including LTODLT, and S-AIT. These formats have advanced storage capabilities. Modern tape cartridges can hold even 15 terabytes of data.

Most of the digital data tapes can keep your critical data safely for more than 30 years. Standard HDDs, SSDs, and RAID arrays can be prone to failure. Tapes usually are relatively resistant to that kind of accident. But unfortunately, they can still experience logical or physical damage, leaving your business without essential backups.

Our company provides professional repair and recovery of tapes for all cartridges formats. 

Backup Tape Data Recovery

As with any data storage system, if the damage is physical, we recover it in the advanced laboratory. The laboratory consists of a certified cleanroom, advanced and secure data recovery tools, and particular uniform worn by our experts during the repair process.


Utilizing a certified cleanroom is crucial for successful data repair. Such an environment creates space free of particles and pollutants, while an unprotected environment is dangerous for an open, vulnerable tape cartridge. 

These reliable methods allow us to safely restore full access to critical files within few days. For logical damage, we have developed special data recovery software


Trusting a failed tape to us, you can rest assured that we will recover as much data as possible. In addition, unlike other data recovery methods, ours is absolutely safe.

We strictly follow all internationally required data security & privacy protocols and store recovered media on secure servers. After the case is closed and the client receives recovered data, our team representatives wipe all files stored in our server systems. 


What to Do If Tape Cartridge Fails

Facing a data tape failure, you need to follow the required steps in order to prevent further media damage. To do that, you should immediately turn off your tape drive and contact a data recovery specialist

Note: Do not try to read data from the tape cartridge if you noticed that the data tape drive is failing.

Turning off your tape drive, you will minimize the risk of accidental media damage. After turning the device off, do not try to touch data tape and repair tape cartridges on your own. 

The List of the Most Common Data Loss Scenarios include:

  • Data Corruption Causing Unreadability
  • Media Degradation
  • Overwritten Files
  • User Errors
  • Physical Tape Damage (e.g., Fallen Tape)
  • Flipped, Folded, or Torn Tape
  • Partially Readable
  • Water Damage

Failed Tape Drive Data Recovery

PITS Global Data Recovery Services’ team strictly follows management protocols and takes the required steps to protect your devices’ data. Backup tape cartridges magnetic materials’ attract airborne contaminants and dust.

Unfortunately, even a single particle can heavily reduce the chances of a successful data repair. As we noted before, for this reason, our engineers work with the safest recovery tools in a Certified ISO Class 10 Cleanroom, allowing us to maintain the highest in the industry recovery rates and the fastest timing turnaround.

Constantly developing our recovery equipment, we maintain a 99% success rate. In addition, our company provides a safe evaluation for data recovery cases all over the US. 

Benefits of Our Tape Drive Repair Services include:

24/7 Emergency Service Availability

So if you're facing a data loss situation, don't hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year. Let us help you recover your precious data today.

Over 50 Locations Across the US

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services and get the support you need to recover the data.

Certified Data Recovery Laboratories.

So if you're facing a data loss situation, look no further. With our certified data recovery labs and 99% success rate, we are confident that we can recover your precious data and get you back on track.

ISO Certified Class 10 Cleanroom

Our engineers work in a controlled environment to ensure the safety of your device. We recover data in ISO Certified Class 10 Cleanroom and achieve high results.

Risk-free Evaluation and Assessment

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage. Based on it, we select the most suitable recovery strategy.

100% Customer Satisfaction Rate

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.

Through more than 50 facilities all over the United States, we offer safe and reliable tape data repair services. Our company offers flexible service options to fit any requirements, deadlines, and budget of our customers. By providing emergency data recovery services, PITS Global Data Recovery Services can recover your files in 8-48 hours.

Being a certified industry-leading data repair service, we provide risk-free evaluation and fast shipping for our customers.

Contact our responsive customer service team today to discuss your case with a data recovery expert and recover your tape drive as quickly as possible.