synology data recovery

Need to recover your Synology NAS?  We know that your Synology NAS data is precious. We offer professional data recovery services for all models, including DS120j, DS218+, DS219play, and more. Trust our experts to recover it!

synology nas data recovery

PITS Global Data Recovery Services is committed to providing top-tier Synology data recovery services for all models available.
With advanced tools and experienced engineers, we proudly maintain a 99% success rate in recovering lost or deleted data from any Synology device model. We are confident that no matter the NAS, SSD, or hard drive you have sustained damage on – our expertise will help us recover your precious files!

Bringing our expertise to the US, PITS Global Data Recovery Services has developed advanced methods for Synology data recovery. Synology NAS devices with multiple drive bays are prone to physical damage. Common issues include drive failure, lost files, and corrupted file systems. Expert technicians diagnose the problem, and engineers repair the device safely. 

Synology NAS Data Recovery

Synology NAS devices are very popular among data storage devices. The company has been a reliable storage hardware provider for years. Its models fit all target segments, from personal businesses to large enterprises. This is why having the skills to recover data from all of the brands’ models is essential for us.  Additionally, our certified engineers regularly attend training and qualification courses to be able to recover any latest Synology device. 

We can recover data from all Synology NAS devices, including:

  • DS120j
  • DS220j
  • DS420j
  • DS220+
  • DS420+
  • DS720+
  • DS920+
  • DS1520+
  • DS1821+
  • DS1621+
  • DS1621xs+
  • DS1621xs
  • DS1821xs+
  • DS1823xs+
  • DS2419+
  • DS3617xs
  • DS3617xs+
  • DS3615xs
  • DS2419+
  • RS820+
  • RS1221+
  • RS1221RP+
  • RS2421+
  • RS3621xs+
  • RS3621RPxs
  • RS4021xs+
  • RS3621xs
  • RX1217
  • RX1217RP
  • RX418
  • RX418RP
  • RX2417sas
  • RX1217sas
  • RX1217RP
  • RX2417sas
  • RX2417RP
  • RX2417
  • RX1217
  • RX1217RP
  • RXD1219
  • RXD1219sas
  • RXD1219RP
  • RXD1219sasRP
  • RXD1219+

A key feature of Synology NAS devices is their robust RAID configuration support. Their models can be configured in any RAID array, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, and RAID Z. For maximum fault tolerance, we recommend our customers make sure their Synology NAS device can withstand one drive failing.

In the event of a Synology NAS device failure, data can be recovered through careful evaluation and proper recovery methods. Yet every unsuccessful attempt to retrieve information further weakens the member drives. To protect your data, it is important to safely power down the malfunctioning device immediately upon noticing any issues before considering viable options on how best to proceed with recovering lost files.

Synology NAS Failure Causes​

Unfortunately, even with a quality Synology NAS device, these devices are susceptible to various errors, causing catastrophic data loss. The most common issues with Synology NAS devices include failed hard drives, power outages, and firmware corruption.

Synology NAS Data Recovery

To avoid these data loss causes, use outlets with surge protectors, avoid liquid near the device, and be cautious arranging the RAID array. 

Synology NAS Failures

  • Overwriting
  • The improperly Arranged RAID system
  • Natural Wear-and-Tear 
  • Power Surge
  • Firmware Issues
  • Infected file System/Malware
  • Multiple Disks Failure
  • Water Damage
  • Fire and Smoke Damage
  • Hardware Controller Failure
  • Physical Breakage
  • Accidental File Deletion
  • Power Failure

No matter the reason for your data loss, our team is equipped to recover your data. We have successfully recovered data from thousands of Synology devices across a range of scenarios, including hardware malfunctions, software issues, accidental deletion, and more. Our expertise and state-of-the-art technology ensure the highest probability of Synology NAS data recovery. Whether you are a home user, small business owner, or large enterprise, we understand the importance of your data and will work tirelessly to retrieve it.

Only We Provide Remote File Verification

Our file verification process via remote session is integral to customer satisfaction. Unlike other companies, we are the only ones offering this unique service. Following successful data recovery, we initiate a remote session that allows our customers to peruse and check their files on their own.

How We Perform Synology NAS Recovery

If you experience any of the problems, contact a data recovery service. With access to a certified ISO Class 10 cleanroom, our data technicians have worked for years in the industry. If there is a way to salvage data stored on your device, our specialists will find it for sure.

We use various tools and methods to repair Synology NAS devices, including microscopic soldering techniques, component replacements (e.g., platter heads), and customized data recovery software.

Synology Data Recovery

Most data recovery platforms online offer poor-quality software. They ignore the fact that each unsuccessful attempt at data recovery causes damage to the drive. Avoid attempting data recovery until you are secure in the method that you use.

Additionally, our advantage is that we follow the tightest security protocols in place. This way, we ensure your personal data stays encrypted. We also work on a closed, protected storage network while conducting full background checks for all staff.

Customer Testimonials
Emergency Recovery Services for Synology Products

If you require urgent assistance with data recovery, we offer comprehensive technical assessment and emergency services to meet your needs. We endeavour to keep our customers in the loop throughout their journey toward successful recovery, explaining complex concepts in terms that are easy for everyone to understand. 

We aim for each customer to feel like an integral part of the process rather than excluded. Once all is said and done, our skilled experts will provide a thorough backup plan so that severe data loss never has to be feared again! Contact us today to recover your Synology NAS data.

Synology Data Recovery Service Locations

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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 6215 review(s)
Larry Delgado
Apr 12, 2024
PITS Global Data Recovery Services provided outstanding service when my SSD became corrupted. The technical team was patient and supportive, making sure I understood the recovery process. They had ... previously mentioned a verification session, and when it came to my turn, I was pleasantly surprised. Instead of just receiving screenshots of my files, I was able to connect to their server, see all of my data, and interact with it—opening files, scrolling, and controlling the screen. I don’t know of any other company that does this, but it was such a relief to see everything there and to be able to check each file myself. This is truly a five-star company!
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Avatar of Bernice Richard
Bernice Richard
Apr 12, 2024
The job was done by professionals. Despite my numerous questions and moments of irresponsibility, their customer service remained excellent, and my account manager maintained amazing communication ... with me until the end. Thank you, PITS, for the successful work done on my thumb drive. Now I have all my data back and a reliable data recovery company in my contacts
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William Smith
Apr 12, 2024
After reading so many positive reviews about PITS, I decided to give them a shot. The experience truly was one of the best. They provided me with the evaluation results, and I chose the first ... turnaround time option since it wasn’t an emergency. However, they recovered the data a few days before the deadline, and we had a verification session on the same day to check the files. Everything I previously had on my SSD was fully recovered. Thank you, PITS, and blessings for everything you have done
(Read More)
Vincent John
Apr 11, 2024
I couldn't find a professional data recovery company before I contacted PITS. My mom has saved up all of her data on 1TB LaCie HDD but couldn't get access to any of the stored files anymore. So I took ... the responsibility, and started searching up for data recovery companies. The previous companies couldn't save anything from the drive but PITS Global, got back to me with 100% of the data. That's why from my point of view, they are the real ones in their field
(Read More)
Avatar of Kristen McClelland
Kristen McClelland
Apr 11, 2024
The customer service was always willing to help in any way they can. The communication through email and on the phone was great. The process was simple and fast with a great outcome. I received all my ... data I thought I lost from that damaged hard drive
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Avatar of Christopher Kellar
Christopher Kellar
Apr 11, 2024
My experience with PITS was 100 percent successful, not only once but with a second hard drive. All my data was recovered at a reasonable price within a reasonable amount of time. Pits' employees are ... professional, courteous, and knowledgeable. In my opinion and experience, they earned a five star rating!
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Frequently Asked Questions

Synology NAS Data Recovery refers to the process of recovering lost or damaged data stored on a Synology Network Attached Storage (NAS) device.

To start a Synology Data Recovery process, contact PITS Global Data Recovery Services customer support and provide details about your NAS device and data loss situation.

Synology NAS Data Recovery may be needed in cases of hardware failure, accidental deletion, virus attacks, or system crashes that result in data loss.

It is recommended to seek professional assistance for complex data loss situations to ensure a higher success rate of recovery.

The cost of Synology NAS Data Recovery may be affected by factors such as the extent of data loss, the complexity of the recovery process, and the capacity of the Synology NAS device.

The duration of Synology NAS Data Recovery may vary depending on the complexity of the data loss situation, but it can range from a few days to several weeks.

Yes, professional Synology NAS Data Recovery service providers take measures to ensure the security and privacy of customer data during the recovery process, such as using secure data transfer methods and adhering to strict confidentiality policies.