PITS Global Data Recovery Services has provided professional CCTV DVR video recovery solutions for years. Surveillance cameras are critical to many businesses and homes, providing security and peace of mind. However, sometimes unexpected events can occur that may result in data loss from these devices. Whether it be data corruption or accidental deletions, losing surveillance camera footage can be devastating to the safety and security of a property.

We understand the importance of recovering lost surveillance camera footage quickly and efficiently. Our team of experienced technicians has the expertise and tools necessary to recover data from all types of CCTV DVR systems, including both analogue and digital formats.

DVR Video Data Recovery

DVRs have the potential to act as a reliable source of primary evidence, but if they are not working correctly, they can create disastrous complications. Therefore, these devices must be monitored relentlessly and kept in excellent condition for optimal performance.

Several Causes that Result in the Loss of CCTV DVR Video

  • Hard Drive Recorder Mechanical Failure
  • Hard Drive Firmware
  • Not Enough Storage Space
  • Power Outages
  • Corruption or Formatting of Disk
  • Accidental Video Deletion
  • Fire, Water, or other Damage

Our engineers have years of experience in forensics and can recover any video, regardless of the reason for loss. Seemingly lost DVR footage can be quickly restored in our state-of-the-art labs. We recover lost files from various devices and file systems, so your CCTV DVR will not be an exception.

Start Your Data Recovery

At PITS Global Data Recovery Services, we have a team of expert technicians who specialize in retrieving data from different types of hard drives. They have a lot of experience and know how to handle various brands and models.

To make sure we retrieve your data quickly and effectively, we use the latest tools and technologies. These tools are always being updated to keep up with changes in storage devices. 

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DVR Recording Storage System

CCTV Data Recovery

Digital video recorders usually store video for as long as it takes to deplete any remaining storage. Preserving or recovering the DVR CCTV footage of an event or an individual’s action may be a limited opportunity and a complicated process.

Nowadays, DVR typically stores video recordings on single SD cards, hard drives, or RAIDs, with which our specialists have years of experience. Moreover, the DVR footage format differs from common PC apps or operating systems formats.

Analyzing and recovering records is not straightforward because a DVR format is often private, specialized, and optimized for a single purpose. Hence, plugging the hard drive into a PC and playing the video will not work. This problem occurs because metadata related to the video records is directly inserted at intervals, which does not match PC video formats.

Our DVR Recovery Process

PITS Global Data Recovery Services has years of experience working with various DVR devices. Our engineers constantly develop data recovery methods to suit any loss scenario and retrieve all file types. We understand that your DVR recordings are important and contain valuable information. This is why we have designed a specialized process to ensure the successful recovery of your data.


Evaluation of Surveillance System

The first step in our DVR recovery process is evaluating the device and determining the cause of data loss. Our technicians will thoroughly examine the CCTV DVR system to identify any physical or logical damage.


Recovery of Digital Video Recorders

After evaluating the device, we’ll use specialized tools to extract data from the surveillance camera, ensuring the data’s integrity is maintained. Our team will then employ advanced software and hardware to recover as much data as possible.


Remote File Verification Session

The final step in our process is to verify the recovered data and ensure its integrity.

Following data recovery, you’ll have the opportunity to verify its integrity to ensure it’s complete and accurate.


Safe Data Delivery

Once we have completed the recovery process and verified the data, we will deliver it to you in the format of your choice.

Our team can provide the recovered footage on a new storage device or upload it directly to your designated server.

Our recovery technicians recover video records from all significant makes of DVR equipment, including BlueIris, Hikvision, Zoneminder, Ispy, Zmodo, Lorex, JVC, Q-See, and others. We also work with any format of DVR files, including but not limited to MPEG-2 .TS, MPEG-4 Part 2, H.264, VOB, etc.

Only We Provide Remote File Verification

Our file verification process via remote session is integral to customer satisfaction. Unlike other companies, we are the only ones offering this unique service. Following successful data recovery, we initiate a remote session that allows our customers to peruse and check their files on their own.

Advantages of Our CCTV DVR Recovery Services

As the leading provider of secure data recovery services, PITS Global is renowned for its commitment to customer satisfaction. Our team evaluates each situation and develops a tailored approach to ensure we can restore lost files from any storage device or file system. No matter what type of file you need to recover, our experienced professionals will go above and beyond to meet your needs!

As with all of our verified file restoration services, DVR CCTV recovery can take advantage of our ISO-certified Class 10 Cleanroom. We ensure complete security and confidentiality of DVR videos. Client files only pass through encrypted networks, and we adhere to leading personal data protection standards to make our customers feel safe with us.

24/7 Customer Support by PITS Global Data Recovery Services

If you’re facing a data loss situation, don’t hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year. Let us help you recover your precious data today.

Risk Free Evaluation

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage. Based on it, we select the most suitable recovery strategy.

100% Customer Satisfaction

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.

Remote Customer File Verification Session by PITS Global Data Recovery Services

During our remote customer file verification session, you will thoroughly review all necessary documents and records to ensure accuracy and compliance.

50+ Locations in US

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services to recover the data.

Certified Data Recovery Services

With our certified data recovery services and 99% success rate, we are confident that we can recover your precious data and get you back up and running in no time.

Our company also understands the seriousness of the failure and data loss situation. We comprehend the importance of time for our clients in these cases, which is why we offer an evaluation. With our evaluation option, you can send us your CCTV DVR if you notice any malfunction signs. 

We will analyze your device in detail at our state-of-the-art lab and develop the most suitable file recovery plan based on the examination results. Hence, with our technicians’ review, our customers receive the required results safely and securely.  

To get assistance from our highly-skilled engineers, contact us anytime. Our professional customer service team is 24/7/365 available.

Call now to get more information about our CCTV DVR recovery processes or start an evaluation of your case at (888) 611-0737. You can also request your assessment by filling in a help form with detailed information about your situation. Our dedicated team will be ready to help you with any device you need to recover data from.

Our Customers' Testimonials

Frequently Asked Questions

DVR data recovery refers to the process of recovering lost or inaccessible data from Digital Video Recorders (DVRs). DVRs are commonly used for surveillance purposes, and data recovery involves retrieving video footage, recordings, or other data that may have been accidentally deleted, lost due to hardware failure, or corrupted.

PITS Global Data Recovery Services is a trusted provider of data recovery solutions, including DVR data recovery. We have extensive experience in handling various DVR brands and models, and our specialized techniques and tools enable us to recover data from different storage media used in DVR systems. Our team is dedicated to delivering high-quality and confidential data recovery services.

Data loss on DVRs can occur due to a variety of reasons, including hardware failure, accidental deletion, formatting errors, power surges or outages, firmware issues, software corruption, and physical damage to the DVR unit or storage media. PITS Global Data Recovery Services has expertise in recovering data from a wide range of data loss scenarios on DVR systems.

We offer data recovery services for DVR systems from various brands, including but not limited to Hikvision, Dahua, Swann, Lorex, Q-See, Night Owl, Samsung, and more. Our technicians are familiar with different DVR models and storage formats, ensuring comprehensive data recovery solutions.

Yes, there is a possibility of data recovery even if your DVR’s hard drive is physically damaged. Our data recovery experts specialize in dealing with physically damaged storage media and can perform necessary repairs or utilize advanced techniques to retrieve data. However, the success rate depends on the extent of damage, so it’s best to consult our team for a proper assessment.

The time required for DVR data recovery varies depending on the complexity of the data loss situation, the size of the storage media, and the specific recovery techniques involved. Simple cases may be resolved within a few days, while more complex recoveries can take longer. We strive to provide an estimated timeframe after evaluating your specific case.

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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 6215 review(s)
Larry Delgado
Apr 12, 2024
PITS Global Data Recovery Services provided outstanding service when my SSD became corrupted. The technical team was patient and supportive, making sure I understood the recovery process. They had ... previously mentioned a verification session, and when it came to my turn, I was pleasantly surprised. Instead of just receiving screenshots of my files, I was able to connect to their server, see all of my data, and interact with it—opening files, scrolling, and controlling the screen. I don’t know of any other company that does this, but it was such a relief to see everything there and to be able to check each file myself. This is truly a five-star company!
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Avatar of Bernice Richard
Bernice Richard
Apr 12, 2024
The job was done by professionals. Despite my numerous questions and moments of irresponsibility, their customer service remained excellent, and my account manager maintained amazing communication ... with me until the end. Thank you, PITS, for the successful work done on my thumb drive. Now I have all my data back and a reliable data recovery company in my contacts
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William Smith
Apr 12, 2024
After reading so many positive reviews about PITS, I decided to give them a shot. The experience truly was one of the best. They provided me with the evaluation results, and I chose the first ... turnaround time option since it wasn’t an emergency. However, they recovered the data a few days before the deadline, and we had a verification session on the same day to check the files. Everything I previously had on my SSD was fully recovered. Thank you, PITS, and blessings for everything you have done
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Vincent John
Apr 11, 2024
I couldn't find a professional data recovery company before I contacted PITS. My mom has saved up all of her data on 1TB LaCie HDD but couldn't get access to any of the stored files anymore. So I took ... the responsibility, and started searching up for data recovery companies. The previous companies couldn't save anything from the drive but PITS Global, got back to me with 100% of the data. That's why from my point of view, they are the real ones in their field
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Avatar of Kristen McClelland
Kristen McClelland
Apr 11, 2024
The customer service was always willing to help in any way they can. The communication through email and on the phone was great. The process was simple and fast with a great outcome. I received all my ... data I thought I lost from that damaged hard drive
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Avatar of Christopher Kellar
Christopher Kellar
Apr 11, 2024
My experience with PITS was 100 percent successful, not only once but with a second hard drive. All my data was recovered at a reasonable price within a reasonable amount of time. Pits' employees are ... professional, courteous, and knowledgeable. In my opinion and experience, they earned a five star rating!
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PITS Global Data Recovery Services is a trusted partner with the biggest names in the device and computer industries. This partnership shows that our security and work methods meet industry rules. We are known for our clear way of recovering data and our skill in retrieving data from really tough situations.