Our company follows a simple but efficient business philosophy. We focus on improving data recovery from simple to complicated NAS data storage devices. Despite having fault tolerance features, they do not tolerate multiple disk failures. Multiple NAS hard drive failures can happen due to physical failures and software-related corruptions. 

Asustor NAS Recovery Experts

Our management board always keeps our data recovery specialists up to date so they could recover any software and provide you with a high-quality data recovery service. The data recovery experts of our company regularly attend professional development training. In addition, we regularly update our data recovery equipment and test our certified cleanroom with third-party companies.

We offer a variety of recovery services to fit any data loss situation. Our experienced engineers are very familiar with the popular ASUSTOR’s NAS products and their system. They can successfully recover data from all Asustor NAS models, including:

  • AS1002T v2
  • LOCKERSTOR 10 Pro (AS7110T)
  • AS6302T
  • LOCKERSTOR 2 (AS6602T)
  • AS1002T v2 
  • AS4002T
  • AS6404T
  • NIMBUSTOR 4 (AS5304T)
Start Your Data Recovery

At PITS Global Data Recovery Services, we have a team of expert technicians who specialize in retrieving data from different types of hard drives. They have a lot of experience and know how to handle various brands and models.

To make sure we retrieve your data quickly and effectively, we use the latest tools and technologies. These tools are always being updated to keep up with changes in storage devices. 

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Asustor NAS Device Breakdown

Network-attached storage (NAS) devices operate as private server clouds for a home office or SME. These devices have a secure local connection that recognizes authorized devices. This means people offsite can access data by entering the server password. The ASUSTOR NAS devices are an excellent addition to any multi-media business or enterprise. Beyond these highly secure qualities, the Asustor NAS device can act as a Virtual Private Network
Some tech-forward households with more than one computer (e.g., mother, father, high schooler child) will invest in a quality ASUSTOR NAS storage system to back up all the computer’s data to a central NAS device.  

Brands like ASUSTOR build NAS models with 2-8 drive bays to protect you from data loss situations. These models usually come with “mirroring” or data redundancy technology. Data redundancy refers to mirroring data to prevent a single drive failure from causing total data loss. 

Only We Provide Remote File Verification

Our file verification process via remote session is integral to customer satisfaction. Unlike other companies, we are the only ones offering this unique service. Following successful data recovery, we initiate a remote session that allows our customers to peruse and check their files on their own.

Common Causes of Failures

Like with any machine in this world, you can experience NAS performance degradation over time. Practice shows that some device failures happen much sooner than expected. On top of that, external conditions can also affect Asustor NAS devices. We will talk about some of these conditions below.
For example, besides common wear-and-tear over time, Asustor NAS recovery devices are vulnerable to electrical and power problems.
Such extremely sensitive events as power surges and outages can damage your NAS disk badly. It can interrupt a critical moment of the read-write or flash memory process. This can permanently corrupt its data writing. That is why we always recommend our customers buy power strips with surge protection. Water damage and overheating can also be problems for ASUSTOR NAS devices. 

Viruses and malware are also threats, so make sure your anti-virus is updated. Such threats can easily cause file system corruption. Also, be careful when configuring the device – a wrong step can fry the system.  

Some failure rates are out of your control – a firmware piece inside the NAS device can suddenly go wrong. You should immediately turn off the power if any of these events happen. Then, you can call us at (888) 611-0737 to restore your ASUSTOR NAS data as soon as possible. 

Benefits of Our Data Recovery Services

24/7 Emergency Service Availability

So if you're facing a data loss situation, don't hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year. Let us help you recover your precious data today.

Over 50 Locations Across the US

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services and get the support you need to recover the data.

Certified Data Recovery Laboratories

So if you're facing a data loss situation, look no further. With our certified data recovery labs and 99% success rate, we are confident that we can recover your precious data and get you back on track.

ISO Certified Class 10 Cleanroom

Our engineers work in a controlled environment to ensure the safety of your device. We recover data in ISO Certified Class 10 Cleanroom and achieve high results.

Risk-free Evaluation and Assessment

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage. Based on it, we select the most suitable recovery strategy.

100% Customer Satisfaction Rate

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.

ASUSTOR NAS Recovery Services

If your NAS device experiences a critical failure scenario like the ones discussed above, call in our data recovery experts. With industry-leading certifications and certified ISO Class 100 clean rooms, our technicians have everything they need to perform ASUSTOR NAS data recovery.

Data Recovery Tools and Software Used

Time passes, and we help more and more ASUSTOR NAS users recover their files. Typically, they experienced multi-drive failure, swapping out scratched platters to access the data in the drives of the devices. Thanks to the latest tools and appropriate environment, our experienced data repair engineers can swap out component pieces that are less than one centimeter.

The only problem with NAS devices is this. If one disk fails, it may go unnoticed due to the disk data redundancy feature. Luckily, our engineers have developed custom software to read data from a broken machine and translate it back onto a working device!

RAID Configuration on ASUSTOR NAS Devices

It is important to know the basics of how your IT setup works. For ASUSTOR NAS devices, remember that they usually store data through mirroring.

This means it copies exact replicas of each disk, so if one fails, there is a physical backup for it. So, if a NAS device has 16 TB of drives, only 8 are accessible. The device will copy that 8 TB into an exact 8TB backup replica.

However, you can combine ASUSTOR NAS drives with RAID array configurations to increase your device performance and fault tolerance further. Many users combined a RAID 5 or RAID 6 array with the ASUSTOR NAS device. It allows more than one faulty disc to be tolerated by the NAS device.

Emergency Services for ASUSTOR Data Recovery 

We work with SMEs worldwide, so we understand how time-sensitive some cases may be.

Contact our customer service today if you have experienced ASUSTOR NAS critical failure and have a tight deadline to restore the file systems. 

Our Customers' Testimonials
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PITS Global Data Recovery Services
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 6215 review(s)
Feb 3, 2024
PITS is truly professional in data recovery. Six months ago, I dropped my 2 TB external hard drive, and it stopped showing up on my computer. It has been an awful experience for me, as whoever I ... approached, no one could recover the data from it. Thankfully, I found PITS Global, and they started the recovery process immediately. John and Eric were always in touch, providing updates regarding my case. In the final results, I had my verification session, and everything was there. I could see all of my photos, videos, and files. I am super grateful and happy with the results.
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Donna Trujillo
Feb 3, 2024
PITS Global Data Recovery Services lived up to their reputation. I entrusted them with recovering data from my damaged SanDisk USB drive, and they exceeded my expectations. They kept me informed about ... every step of the process, and I never felt in the dark about the status of my data. From the moment I contacted them to the final verification session, their focus on customer satisfaction was evident. Eric addressed all my concerns and went the extra mile. I got all my data back, and from now on, PITS is my go-to recommendation for anyone facing data loss challenges.
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James Gaines
Feb 1, 2024
Working with PITS Global Data Recovery Services was a great experience. Engagement was always high, honest, and worthy. With so many people claiming they can retrieve lost data without knowing if ... they're actually capable of doing so, PITS delivered the confidence that my data was in the best hands possible!
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samuel newton
Jan 31, 2024
I had been searching for a data recovery company for a while and finally found PITS. With many positive reviews, I decided to choose them. My 5TB Hard Drive contained crucial business and governmental ... documents. After talking to PITS, I understood that this was the right place and they could recover all of my data. As expected, within only a few days, I was looking at documents that I couldn't access before through their verification session. They were fast, reliable, and, most importantly, got me all my data back
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Ana Vargas
Jan 26, 2024
I was really worried when my external drive with important work files got messed up. I contacted PITS Global for help. Even though I had lots of files, John and the team understood how urgent it was. ... In just a few days, they showed me all my files, and I was shocked since they got everything back! Hundreds of my Excel, Word, and PowerPoint files were there and I could check each of the file during the verification session. Afterwards they transferred everything to a brand new 4TB external drive, so I can have an easy access to all of the data. Received the drive yesterday and am super happy with PITS. They did a fantastic job
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Avatar of Yajaira Guerrero
Yajaira Guerrero
Jan 23, 2024
I've been using my 1TB SD card since I started taking photos as a hobby. By now, I've collected over ten thousand photos of my journeys. Everything seemed fine with the card until my computer stopped ... recognizing it, which was weird because it was never an issue to begin with. In regards to that, I immediately sent it to PITS since they have successfully recovered my drives previously. Eric quickly opened a case for me, and we started the recovery process. Within a week, I got all my photos back, and I didn't expect anything less from them since these guys are the best in their field. Communication was on point, service was fast, and most importantly, I got all my data back
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PITS Global Data Recovery Services is a trusted partner with the biggest names in the device and computer industries. This partnership shows that our security and work methods meet industry rules. We are known for our clear way of recovering data and our skill in retrieving data from really tough situations.