Data loss can occur in various ways, and it can be a frustrating experience when important files are lost or inaccessible. Our team recently received a Western Digital (WD) My Passport Ultra external hard drive that had suffered data loss. The client was anxious about the lost data, which included critical business files and personal documents. Our team immediately got to work on the WD My Passport data recovery, and in this blog, we will detail our data recovery process from start to finish.
Start of Our WD My Passport Ultra Data Recovery
Upon receiving the WD My Passport external hard drive, our first step was to evaluate the device to determine the extent of the damage. Our initial assessment showed that the device was physically damaged, and the read/write heads had failed. We also noticed that there was a clicking sound coming from the drive. We knew we had to be extremely careful with the device, as any wrong move could lead to permanent data loss.
Our Data Recovery Process
Our engineers started the data recovery process by creating a clone of the damaged WD My Passport hard drive. We used our data recovery method to make a bit-for-bit copy of the hard drive to a new, healthy media. This process ensures that we can work on the clone of the damaged drive without risking any further damage to the original device.
Next, we took the cloned hard drive into our ISO Certified Class 10 Cleanroom, which is a controlled environment free from dust and other contaminants. Our data recovery technicians wore specialized suits to ensure that the hard drive was protected from particles.
Once inside the Cleanroom, we began physically repairing the WD My Passport hard drive. We carefully disassembled the device and removed the platters and read/write heads. We then cleaned the platters to remove any contaminants that may have accumulated on the surface.
Our technicians then proceeded to rebuild the WD My Passport external hard drive by replacing the damaged read/write heads with new ones. We carefully reassembled the device, ensuring that all the components were properly positioned. Once the device was reassembled, we conducted several tests to confirm that the read/write heads were working right.
After verifying that the read/write heads were functioning correctly, we moved on to the next stage of the data recovery process – retrieving the lost files. We scanned the cloned hard drive and located any recoverable files. Our technicians recovered all the high-priority files the client had lost, including critical business and personal documents. We made sure to recover all the files we could, including deleted files that were no longer visible to the user.
Finalizing the WD My Passport Ultra Recovery
Once we had retrieved all the lost files, we began the verification session. During the verification process, we checked each recovered file to ensure that it was readable and accessible. We also cross-checked the recovered files with the client’s backup to confirm that we had recovered all the necessary data.
In conclusion, the recovery of lost data can be a time-consuming process, but it is crucial to ensure that you use a professional and reputable data recovery service provider. Our team used industry-standard practices, techniques, and tools to recover data from the physically damaged WD My
Passport external hard drive. We were able to retrieve all the high-priority files, including deleted files, from the WD My Passport external hard drive and restore them to a new, healthy storage device.
What to Do When Facing a Data Loss
If you have lost data from any storage device, you must act fast and contact a professional data recovery service provider to avoid permanent data loss.
At our data recovery company, we understand the value of lost data and have extensive experience in recovering data from physically-damaged devices. Our engineers know that losing important data can be a stressful experience. That is why we strive to offer our clients the best possible data recovery services.
One thing to note is that you must stop using the device immediately if you notice any signs of data loss. In the case of the WD My Passport external hard drive, the clicking sound was a clear indication of physical damage. Any further use of the device could have made the situation worse, and it may have led to permanent data loss.
Data loss is a common problem that can happen to anyone, and it can be a stressful experience. However, the good news is that lost data can be recovered with the help of professional data recovery services. At our data recovery center, we have the expertise and equipment to recover lost data from physically-damaged devices. We strive to provide our clients with the best possible services to ensure that they get their lost data back as soon as possible. Remember to stop using the device immediately if you notice any signs of data loss, and contact a professional data recovery service provider to avoid permanent data loss.
Get in touch with us to get your data back, and we will help you in any way we can. You can contact us by filling in the form below or calling our customer service at 888 611 0737.