Software RAID or Hardware RAID: Considerations for Performance

In the world of data storage and protection, RAID (Redundant Array of Independent Disks) is a widely adopted technology. RAID offers increased data redundancy, improved performance, and enhanced fault tolerance. However, when implementing RAID, one crucial decision arises: whether to choose software RAID or hardware RAID. In this blog post, we will delve into the concepts of software and hardware RAID, understand how they work, explore their benefits, and compare their features to help you make an informed decision for your data storage needs.

Understanding RAID

Before we dive into the comparison, let’s establish a basic understanding of RAID. RAID is a data storage technology that combines multiple physical disks into a single logical unit. By distributing or replicating data across the disks, RAID offers increased performance, fault tolerance, and data protection. RAID configurations are classified into different levels, including RAID 0, RAID 1, RAID 5, RAID 10, and more, each offering specific features and benefits.

RAID, or Redundant Array of Independent Disks, is a method of combining multiple physical hard drives into a single logical unit to provide improved performance, data redundancy, and fault tolerance.

RAID allows data to be distributed or replicated across multiple disks, enhancing data protection and access speed. RAID works by utilizing either software or hardware to manage the RAID configuration. The RAID controller, either in software or hardware form, facilitates the distribution or replication of data across the drives. This technology allows for improved performance through parallel read and writes operations, as well as redundancy for data protection in case of disk failure.

Software RAID

Software RAID is a RAID implementation that relies on the processing power of the host system’s CPU to manage the RAID arrays. It utilizes the operating system and dedicated software to virtualize multiple independent hard disks into a single RAID volume. Software RAID offers several advantages, including lower cost, flexibility, and compatibility with various hardware configurations. It can be implemented on standard server hardware without the need for specialized RAID cards.

However, software RAID is dependent on the host system’s resources, and the CPU utilization can increase significantly during heavy read or write operations. This may impact the overall performance of the system. Moreover, software RAID may lack the advanced features and management capabilities found in hardware RAID solutions, such as hot-swapping drives or dedicated cache, for improved performance.

Benefits of Software RAID

Cost-effective: Software RAID does not require additional hardware components, making it a more budget-friendly option.
Flexibility: Software RAID can be easily configured and managed using software tools, allowing for more flexibility in adapting to changing storage needs.
Compatibility: Software RAID is compatible with a wide range of hardware configurations and does not require specific RAID controller cards.

Hardware RAID

Hardware RAID, on the other hand, utilizes a dedicated RAID controller card to manage the RAID configuration and operations. The hardware RAID controller handles the processing and management of the RAID arrays independently of the host system’s CPU. This offloads the processing burden from the main CPU and provides dedicated hardware resources for handling RAID operations.

One of the primary advantages of hardware RAID is its superior performance. The dedicated controller card can handle RAID calculations efficiently, resulting in improved read and write speeds. Hardware RAID also offers advanced features like hot-swapping, battery-backed cache, and support for various RAID levels. These features enhance data protection and system reliability.

However, hardware RAID often comes at a higher cost compared to software RAID. The need for a separate RAID controller card and specific hardware compatibility may limit its flexibility and increase the overall investment required for implementing RAID.

Benefits of Hardware RAID

Performance: Hardware RAID can deliver higher performance, as the dedicated RAID controller card is designed to handle the RAID operations, freeing up the host system’s CPU.
Fault tolerance: Hardware RAID offers enhanced fault tolerance and data protection, as the RAID controller card can provide advanced features such as hot-swapping failed drives and performing real-time data recovery.

RAID management: Hardware RAID solutions often come with their own management interfaces or software, providing a centralized and user-friendly way to configure and manage the RAID arrays.

Software RAID vs. Hardware RAID

When comparing software RAID and hardware RAID, several factors come into play:

Processing Power: Software RAID relies on the host system’s CPU for processing, which may impact overall system performance during high RAID activity. Hardware RAID, on the other hand, offloads the processing to the dedicated RAID controller card, minimizing the impact on the host system.
Data Protection: Both software and hardware RAID offer data protection through redundancy. However, hardware RAID often provides more advanced features for fault tolerance and real-time data recovery.
RAID Configuration: Software RAID allows for easy configuration and management using software tools, while hardware RAID relies on a dedicated RAID controller card and its associated management interfaces.
Cost: Software RAID is generally more cost-effective, as it does not require additional hardware components. Hardware RAID, due to the need for dedicated RAID controller cards, can be more expensive.
Compatibility: Software RAID is compatible with a wide range of hardware configurations, while hardware RAID requires specific RAID controller cards and may have compatibility limitations.

In conclusion, both software RAID and hardware RAID have their own strengths and considerations. Software RAID provides flexibility and cost-effectiveness, making it suitable for entry-level or small-scale storage needs. Hardware RAID offers higher performance, advanced data protection features, and convenient management interfaces, making it ideal for demanding enterprise environments or critical data storage requirements.

Ultimately, the choice between software and hardware RAID depends on factors such as budget, performance requirements, scalability needs, and the level of data protection desired. Assessing these factors will help you make an informed decision that aligns with your specific storage needs and budget constraints.

Frequently Asked Questions

What is the difference between software RAID and hardware RAID?

Software RAID is a technique that utilizes the operating system to manage and control RAID functionality, while hardware RAID employs a dedicated RAID controller to handle the RAID operations independently of the host system.

Which one offers better performance, software RAID or hardware RAID?

Generally, hardware RAID tends to offer better performance than software RAID. Hardware RAID controllers have specialized processors and cache memory, enabling faster data handling and improved overall performance.

What are the advantages of software RAID over hardware RAID?

Software RAID has several advantages over hardware RAID. It is typically more cost-effective as it doesn’t require additional hardware. Software RAID is also more flexible, allowing for easy configuration and management, and it can be implemented on a wider range of systems.

What are the advantages of hardware RAID over software RAID?

Hardware RAID has its own set of advantages. It offloads the RAID processing from the host CPU, resulting in improved system performance. Hardware RAID also provides better reliability, as it operates independently of the host system and can have redundant components, such as multiple RAID controllers and power supplies.

Which RAID solution is recommended for different scenarios?

The choice between software RAID and hardware RAID depends on the specific requirements and constraints of the scenario. Software RAID is often suitable for small-scale deployments, home or small office setups, and environments with budget constraints. On the other hand, hardware RAID is recommended for enterprise-level deployments, high-performance systems, and scenarios that demand maximum reliability and scalability.

Apr 18, 2024

My data was successfully recovered! I'm so happy with this service. Emma was an excellent customer service rep and helped me through the account verification process with ease. Thanks so much!

Apr 18, 2024

To be honest, I am super happy and satisfied with the delivered service by PITS Global. I have met so many people and read reviews of many others with their amazing experience at PITS. Firstly, I had ... a nice chat with my account manager, John, before shipping them the device. He even sent me a prepaid shipping label for my 4TB WD blue HDD)) Happy to say, I shipped then the device very next day and waited for ny evaluation results. So after 3 days, they sent me an email with the quote and a whole explanation of my hdd’s problem, so I can have a better understanding of their service. The pricing was fair and I decided to move with the standard procedure. Fast forward, after couple days, I got a call from Filip for the verification session. The final results were not what I expected because PITS could get ALL of my data without a missing file. These folks are the real professionals in their field and I am super blessed that I had a chance to work with them. High five for excellent results!)

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Apr 17, 2024

My data was fully recovered, I am very pleased

Apr 17, 2024

Huge thanks to Eric and all of the engineers that work at PITS. These guys could recover 2TB of my data from corrupted Seagate HDD. Before shipping them my device, I had a talk with many other ... companies but the PITS grabbed my attention, so we moved forward with them. They truly ARE the professionals!

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Apr 16, 2024

I have been using my brother's 2TB WD HDD for a while but last month when It was connected to my laptop, we had a power surge which affected the device. I knew that he will be furious if he finds out, ... so I needed to move quick. A whilee ago, I already had a talk with PITS but never used them, so I believe this was the time. I explained them the situation, shipped the device, approved the recovery process and just waited, just waited.....But thankfully within only few days, Filip called me that they recovered everything, so it's time for a verification session. I jumped on my computer, had to see all of the files like nothing happened to the drive and approved the same second. Thanks to PITS, my brother never found out, so I am incredibly thankful for the job they have done

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Apr 16, 2024

During a routine system update, our office’s 24TB RAID 6 array with operational data experienced a catastrophic failure. Thankfully, PITS Global Data Recovery in Los Angeles was recommended by a ... fellow technician. We had a good talk with Eric and moved forward to the recovery process after receiving our evaluation results. I personally was in constant in touch with them because of my stressful situation but they were incredibly professional and never let me down during any of our calls. I am putting 5 stars for their communication and another 5 stars for the successful recovery of the data. Losing this data could have definitely disrupted our tech startup's operations for months

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Apr 15, 2024

Here’s a wild one: During a cross-country road trip, my car got way too hot while parked under the desert sun, and guess what? My external hard drive with all my travel footage and blogs was inside. I ... thought my digital memories were toast. PITS Global, however, had other plans. They not recovered all my blogs and videos but also transferred the data to a new drive. These guys are definitely deserve 5 stars!

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Apr 15, 2024

Lovely people! I thought they can only recover the pointed out data that I can remember but NO, they recovered everything that was on my corrupted LaCie drive. There were even some files that I forgot ... were there, maybe because they were deleted. But imagine what these guys can do!!!! I want to personally thank Eric, all of the engineers that worked on my case and my friend John, who advised me to contact them

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Apr 15, 2024

I am not sure what exactly happened but when I tried to use my daughter's Sandisk SSD, it suddenly started making some unusual noises. I got scared so immediately plugged it out so it doesn't cause ... any trouble. But since that, neither my daughter nor I could get any access to the device. I could live without it but not her with all her assignments there. Before just buying a new drive and trying to move on, I came across to PITS Global . We scheduled an appointment and dropped the device there. By their procedure, they firstly do evaluation, which indeed happened, and then we started the data recovery. I don't know how long did it take but it was definitely way faster than I expected. They didn't get half of the data nor 10 or 20%, it was fully 100% back. That was awesome news so here I am sharing my experience because I know that I am not the first or a last parent to whom this issue seems familiar

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Apr 15, 2024

As an artist, I was catching the urban vibes on a rooftop near Chelsea, working on my MacBook Air, when it started raining. The laptop got soaked, and it stopped working. I have saved all my client ... commissions there so there was no way of me losing what was inside of it. I had a long conversation with Eric (my account manager), we went through the procedure and I GOT ALL OF MY DATA. This is fantastic and the job that they had done was super professional. The speedy recovery and friendly service were truly impressive, right in the heart of the city!

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Apr 12, 2024

PITS Global Data Recovery Services provided outstanding service when my SSD became corrupted. The technical team was patient and supportive, making sure I understood the recovery process. They had ... previously mentioned a verification session, and when it came to my turn, I was pleasantly surprised. Instead of just receiving screenshots of my files, I was able to connect to their server, see all of my data, and interact with it—opening files, scrolling, and controlling the screen. I don’t know of any other company that does this, but it was such a relief to see everything there and to be able to check each file myself. This is truly a five-star company!

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Apr 12, 2024

The job was done by professionals. Despite my numerous questions and moments of irresponsibility, their customer service remained excellent, and my account manager maintained amazing communication ... with me until the end. Thank you, PITS, for the successful work done on my thumb drive. Now I have all my data back and a reliable data recovery company in my contacts

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Apr 12, 2024

After reading so many positive reviews about PITS, I decided to give them a shot. The experience truly was one of the best. They provided me with the evaluation results, and I chose the first ... turnaround time option since it wasn’t an emergency. However, they recovered the data a few days before the deadline, and we had a verification session on the same day to check the files. Everything I previously had on my SSD was fully recovered. Thank you, PITS, and blessings for everything you have done

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Apr 11, 2024

I couldn't find a professional data recovery company before I contacted PITS. My mom has saved up all of her data on 1TB LaCie HDD but couldn't get access to any of the stored files anymore. So I took ... the responsibility, and started searching up for data recovery companies. The previous companies couldn't save anything from the drive but PITS Global, got back to me with 100% of the data. That's why from my point of view, they are the real ones in their field

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Apr 11, 2024

The customer service was always willing to help in any way they can. The communication through email and on the phone was great. The process was simple and fast with a great outcome. I received all my ... data I thought I lost from that damaged hard drive

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Apr 11, 2024

My experience with PITS was 100 percent successful, not only once but with a second hard drive. All my data was recovered at a reasonable price within a reasonable amount of time. Pits' employees are ... professional, courteous, and knowledgeable. In my opinion and experience, they earned a five star rating!

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Apr 11, 2024

Just excellent data recovery. Priceless photographs and videos. Thank you very much!!! Impressive

Apr 9, 2024

As an independent musician, my music files and recordings are the foundation of my career. I discovered PITS Global when my LaCie 2TB Mobile Drive failed, and I decided to trust them with the recovery ... of my data. They approached my case with the urgency and managed to recover years of music files. To ensure everything was in order, Filip even arranged a verification session at the end of the recovery process, allowing me to personally verify the data. I am absolutely certain they achieved a 100% recovery rate, and for that, I am incredibly grateful

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Apr 9, 2024

Today, I collected my new drive from their Brooklyn location, fully recovered with all my data I thought was gone forever. They not only successfully recovered the contents of my old drive but also ... had a verification session with me to make sure everything was in order before transferring it to a new drive. Best data recovery company!

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Apr 9, 2024

I want to personally thank everyone who worked on my case and assisted me with the data recovery process. As someone running a small online store, my entire business depends on data. So, when my 1TB ... WD My Passport crashed, my heart sank. I discovered PITS Global Data Recovery Services online and reached out to them immediately. They supported me throughout the data recovery process, and within just a few days, they had recovered all my customer data and product information. It was a full recovery, for which I am eternally grateful

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Apr 9, 2024

I received everything I needed, so a huge thank you to PITS Global for their communication, support throughout the process, and successful results. I've been using my MacBook Pro since 2018, but it ... recently suffered water damage following a drop. After explaining my situation to them, they began the data recovery process. Impressively, their service was faster than I expected (I received my recovered data even before Apple had shipped my new computer))) All my data was back and now I can easily start using my computer with all my previous data on it

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Apr 8, 2024

Emma Miller was very helpful walking me through the process of reviewing my recoverefd files and explaining the process to receive my files. She was very professional and patient with me.

Apr 8, 2024

Friendly & patient staff, answering all questions, and above all they managed to recover all data, I'm so happy!!!

Apr 5, 2024

Outstanding service. Super fast response. Well worth the money!

Apr 5, 2024

I have kept all of my photos and emails in my Airport Timecapsule but one day it simply just failed. After doing a google search, I found a place called PITS Global Data Recovery Services. They were ... very kind and told me they could help get my data back and talked to me in a way that was easy to understand. After a little while, they called me to inform that the data recovery was successfully completed. All my photos, letters and the rest of the data was back AND I could verify them during the verification session. I am still pretty amazed with the results

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Apr 5, 2024

Last month, I had this HUGE school project on my computer but the very next day, when everything was already completed, my computer crashed! Like, completely stopped working, and I thought all my work ... was gone forever. That's why I called PITS Global Data Recovery Services because my aunt recommended them, and she was right! They managed to get back all of my project. Like, not even a single file of the project was missing. That's why I highly recommend them

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Apr 5, 2024

excellent service! prompt, efficient and reassuring. they recovered all my data

Apr 3, 2024

Kind, efficient, careful, considerate, and confidential. A nice asset to PITS.

Apr 2, 2024

They did a great job for me. They were able to recover all of my data from a failed external hard drive, and returned the data to me within just a few weeks. I am very satisfied with the service of ... PITS Global.

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Apr 1, 2024

PITS got all of my data back in less than a week and kept me updated the whole time. These people are great and super nice!

Mar 29, 2024

Working with PITS Global Data Recovery Systems was a very positive experience from the start with account manager Adam Tridion all the way to colleague Emma Miller and the final file review session. I ... strongly recommend this company as they certainly brought a happy resolution to what seemed a devastating technical challenge for our non-profit historic preservation group as we thought we had lost valuable image and video files forever. Thank you again!

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Mar 29, 2024

PITS truly stands out as experts in the data recovery industry, and I had high expectations based on their reputation. They did not disappoint and managed to recover 100% of my data thanks to their ... skilled team, and I am thoroughly pleased with both the results and the service provided.

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Mar 28, 2024

I am pleased to say that PITS was incredible in terms of communication and data recovery. I sent them my SSD, which was severely damaged and no longer functioning. However, PITS managed to recover all ... my data, transfer everything to a new drive, and immediately ship it back to me. Super fast and easy to work with

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Mar 28, 2024

Everything has done so good! All data was recovered in a quick timeframe. Customer service and support was courteous and informative. Thank you.

Mar 27, 2024

Family pictures that I thought were lost forever PITS Global was able to recover them for us!

Mar 26, 2024

Emma was very kind and helpful. PITS was able to recover all of our data on a hard drive for us. Thanks again!

Mar 26, 2024

Excellent experience. Lost photos for years that I never thought I would see again. I am elated and they were great about working with me and my budget. Turn around time was much quicker than ... estimated! Thank you!

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Mar 26, 2024

Emma was very patient with me. They contacted me sooner than our scheduled time, which is fine but I wasn't ready. I felt bad having her wait for me to start my computer. Seamless process. Easy to ... view and ask questions. So happy to see my external hard drive was fully recovered.

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Mar 25, 2024

Finally got my pictures back after 14 years!!!! THANK YOU!

Mar 25, 2024

I just moved to Brooklyn, and during my trip, I accidentally bent my usb flash drive. The time was definitely unfortunate but thanks to my friends, they called PITS and opened a case for me. The same ... day, I dropped my device and few days later, got a new drive back with full of my data. Happy to know that PITS maintains in all of the states and can help me at any time

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Mar 21, 2024

I am so impressed with PITS Global Data Recovery. They helped me recovery all of my son's baby pictures and videos after my hard drive seized. Their consistent communication was impressive and I ... loved going through my files before confirming payment.

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Mar 20, 2024

I loved working with PITS. My brother accidentally deleted my data from his hard drive, but PITS recovered not only my deleted data, but also his as well 🤩 They are for sure the professionals in this ... field. Their communication was excellent throughout the process, making them a standout choice for anyone needing data recovery. A well-deserved five stars! 👍

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Mar 20, 2024

I took my laptop to PITS since it stopped working, so they could recover my data from it. I was expecting from them to just recover some of the files but as a result these guys got me back 100% of my ... data. There were plenty of documents, photos and videos which were inaccessible before but now they are also backed up on a new drive. Thank you, PITS!

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Mar 20, 2024

PITS Global is a great example of a professional data recovery company. They were fast, efficient, and communicative with me throughout the entire data recovery service! Thanks to everyone who worked ... on my case and helped me recover all my photos from the corrupted SD Card 🙏🏾

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Mar 19, 2024

PITS deserves more than 5 stars! I have taken my 1TB SSD to local companies near me, but none of them could recover my data. Fast forward, my friend recommended PITS so I immediately shipped them my ... device. They understood the urgency and got to work. So within couple of days, I received ALL of my data and also a new drive. Great work, and amazing service!

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Mar 19, 2024

They recovered 100% of my data from my home-use Netgear Readynas RNDP4000 device. Big thanks to Emma for all her support.

Mar 19, 2024

PITS Global was fantastic to work with! I was in search of data recovery services to recover my files from a damaged 2TB WD External HDD and luckily found PITS nearby. So, I decided to give them a ... try, and everything went smoothly. During our call, Eric explained the entire process to me, and that same day, I dropped off my device at their location. Initially, they conducted an evaluation and, after diagnosing the issue, provided me with a quote and a turnaround time that was most convenient for me. To be honest, time flew by because they recovered all my data even faster than I anticipated and also held a verification session with me. It was really helpful because, as a customer, I could view my data before proceeding to the next step. This was my experience with PITS, for which I am immensely grateful.

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Mar 15, 2024

Have been great to work with.

Mar 15, 2024

Fast and courteous service. Would use themm again if ever needed.

Mar 14, 2024

This is my second time contacting PITS and receiving amazing results from them. Both times my sales associate was Eric and he was great at everything. Received 100% from my damaged 2TB LaCie external ... HDD!!!

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Mar 14, 2024

Successful hard drive data recovery in a short amount of time. Thank you.

Mar 14, 2024

The service was definitely fast and transparent. Even though I am states away from NY, I shipped my laptop to PITS because they were recommended to me by multiple people. My issue was pretty simple ... and also complicated at the same time. I accidentally deleted important files from my Dell laptop which I needed for the next week. Thanks to John, he arranged a fedex pick up, was keeping in touch with me during the evaluation and recovery process, and made sure to give me the best results. Glad to say, I received all my data back for less than a week and am highly satisfied with my experience with PITS.

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Mar 14, 2024

I received a call from John minutes after I submitted the form. He walked me through the process and provided a shipping label so I can send my 1TB External HDD to them. Everything went smoothly and I ... was updated throughout the whole process. By the end, PITS recovered 100% my data and conducted a verification session. I am happy that I sent my drive to PITS because they are the real professionals in this field

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Mar 13, 2024

Great communication and fast service. PITS could recover all of the files that were stored on 2TB WD hard drive- definitely recommend!

Mar 13, 2024

I am happy with the delivered results by PITS Global Data Recovery Services! Shipped them my 64GB USB Flash Drive and received full data recovery. No missing photos or files, everything is in its ... place as it was before. Recommend!

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Mar 12, 2024

Man, I was almost on tears when I saw my childhood pics. My data is recovered and I wish success to this company, because they not only recovered my data, but also gave me recomendations on how to ... treat my device better to avoid this type of situations in the future. Thanks to everyone evolved in this recovery process. Have a nice day!

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Mar 12, 2024

I cannot compare PITS to any other company because they did such an amazing job recovering my data from a damaged 2TB WD HDD. The last company that worked on my case couldn't recover even 1 file from ... it, but PITS did an amazing job and recovered all my data. It was a hit or miss because they were the last ones I was ready to trust, but they didn't let me down 👍

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Mar 7, 2024

PITS did an incredible job in recovering my data from a damaged 1TB Seagate External HDD. John opened a case for me, walked me through the evaluation, and helped me choose the best option based on the ... timeline for data recovery. They were fast in recovering my data, and by the end of the service, arranged a verification session for me. I was able to connect to their server and view all of my files. I really liked the whole process, and I am definitely satisfied with the results

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Mar 7, 2024

It is great to know that there are professionals in the data recovery field who can help us to retrieve all of our data. I sent PITS my Lexar High 128GB micro SD card. The funny thing is that I only ... used that card for a month, and then right after the photoshoot, I didn't have access to any of my photos anymore. However, PITS got back to me within minutes after I submitted the form, explained the whole process, and also sent a prepaid shipping label. I am more than happy with the service they provided since within a few days, I already got all my data back. I highly recommend them to anyone who has gone through the same problem as me.

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Mar 7, 2024

A+ for everything that has been done by PITS. Throughout the service, I received updates, a great understanding of my issue, and many more benefits coming from their side. After they successfully ... recovered my data, Filip arranged a verification session for me to check all of my files and recovered media. It was a very nice feature since I wanted to be sure before moving on with the payment. Indeed, I received 100% of my data back, including a brand new hard drive as well. P.S. The shipping was fast as well

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Mar 5, 2024

Recently my SSD crashed and I had no access to my work documents anymore. There were some important files that I needed asap, so I contacted PITS immediately. My sales rep was John and he understood ... the urgency and opened a case for me. The next day the device was shipped and after evaluation, PITS started the data recovery process. You cannot imagine the relief I had when they called me back to inform that all of the data was recovered. They even sent me a cloud link so I can access to the data the same day. It was great to work with these guys, and I highly recommend them

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Mar 4, 2024

It was great to work with PITS. They were fast to help me and recover my data from damaged SSD. I got 100% of my data back and am super grateful for their professionalism!

Mar 2, 2024

**I am thrilled that I discovered PITS Global to assist me in recovering my data from a damaged SSD. It had been dropped in water and was no longer functioning. But PITS was incredibly professional ... and guided me through the process step by step. To ensure that I retrieved everything I needed, they even scheduled a verification session where I could connect to their server, view my files, and then proceed with the payment. They are not only the best data recovery service in Houston but also, in my opinion, the best in the entire country**

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Mar 1, 2024

It was great working with PITS. The team walked me through the initial evaluation process to understand the issue with my 4TB External HDD and then we started the data recovery. I couldn't get access ... to any of my files from but within couple of days, PITS recovered all my data that was saved up there. We even scheduled a verification session where I could check and after that, they transferred it to a new hard drive. All I can say is that the process was super fast and especially stress free. I got my data back and am very happy with the received outcome, good job!

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Mar 1, 2024

A+ to PITS for their amazing work and professional service. I shipped them my Seagate hard drive and received my data within a week. Thanks to John who kept in touch with me and walked me through the ... process. Now I got 100% of my data back without loosing any byte of it. Highly recommend!

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Feb 3, 2024

PITS is truly professional in data recovery. Six months ago, I dropped my 2 TB external hard drive, and it stopped showing up on my computer. It has been an awful experience for me, as whoever I ... approached, no one could recover the data from it. Thankfully, I found PITS Global, and they started the recovery process immediately. John and Eric were always in touch, providing updates regarding my case. In the final results, I had my verification session, and everything was there. I could see all of my photos, videos, and files. I am super grateful and happy with the results.

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Feb 3, 2024

PITS Global Data Recovery Services lived up to their reputation. I entrusted them with recovering data from my damaged SanDisk USB drive, and they exceeded my expectations. They kept me informed about ... every step of the process, and I never felt in the dark about the status of my data. From the moment I contacted them to the final verification session, their focus on customer satisfaction was evident. Eric addressed all my concerns and went the extra mile. I got all my data back, and from now on, PITS is my go-to recommendation for anyone facing data loss challenges.

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Feb 1, 2024

Working with PITS Global Data Recovery Services was a great experience. Engagement was always high, honest, and worthy. With so many people claiming they can retrieve lost data without knowing if ... they're actually capable of doing so, PITS delivered the confidence that my data was in the best hands possible!

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Jan 31, 2024

I had been searching for a data recovery company for a while and finally found PITS. With many positive reviews, I decided to choose them. My 5TB Hard Drive contained crucial business and governmental ... documents. After talking to PITS, I understood that this was the right place and they could recover all of my data. As expected, within only a few days, I was looking at documents that I couldn't access before through their verification session. They were fast, reliable, and, most importantly, got me all my data back

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Jan 26, 2024

I was really worried when my external drive with important work files got messed up. I contacted PITS Global for help. Even though I had lots of files, John and the team understood how urgent it was. ... In just a few days, they showed me all my files, and I was shocked since they got everything back! Hundreds of my Excel, Word, and PowerPoint files were there and I could check each of the file during the verification session. Afterwards they transferred everything to a brand new 4TB external drive, so I can have an easy access to all of the data. Received the drive yesterday and am super happy with PITS. They did a fantastic job

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Jan 23, 2024

I've been using my 1TB SD card since I started taking photos as a hobby. By now, I've collected over ten thousand photos of my journeys. Everything seemed fine with the card until my computer stopped ... recognizing it, which was weird because it was never an issue to begin with. In regards to that, I immediately sent it to PITS since they have successfully recovered my drives previously. Eric quickly opened a case for me, and we started the recovery process. Within a week, I got all my photos back, and I didn't expect anything less from them since these guys are the best in their field. Communication was on point, service was fast, and most importantly, I got all my data back

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Jan 22, 2024

Two weeks ago, I called PITS about my mom's USB flash drive. She's 67 and had all our family photos on it for over 30 years. She accidentally bent it when she put it in her purse without realizing it ... was still connected to her computer. I contacted John from PITS, and he said they could help. The next day, we got a quote and started the recovery process. In a few days, they told us they got back all our pictures! I was so relieved, and PITS even let us check everything to make sure it was okay. My mom is super happy to have all her pictures back. Thanks a lot to PITS for helping us! They really saved our memories!

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Jan 11, 2024

I Sent my hard drive to PITS for recovery, and they recovered everything! Got all my data back in just a few days. Super impressed and grateful for their expertise

Jun 1, 2023

My daughter's childhood memories , first words , piano recitals , school events were all on this hard disk drive. Then the floods hit , and it just stopped working . I thought it was all over. But ... then I got in touch with PITS . I had no hope , really . I sent my device. their team inspected my drive and told me that there's a chance of recovery. after some time , I got 100% of my data. thank you, guys! God bless you!

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Feb 14, 2023

I just want to say BIG THANK YOU to PITS Global Recovery Services, because they recovered my 512GB SSD in just 2 days. I was very happy when I saw my pictures again, again, thank you PITS Global ... Recovery Services! I'll tell to all my friends about you in case they experience same issues!

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Feb 6, 2023

I had an absolute amazing experience! The communication was so efficient, the team representative in charge of my case was in touch with me every step along the way. He was understanding, patient and ... extremely professional. I would not hesitate to use this data recovery service again. If you need data retrieval done, and you want a company that you feel will really go all the way for you putting your needs as their top priority this is the one! (Ps I never write reviews- but they really earned it!)

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Jan 10, 2023

Very satisfied with the results. I hope I never need to use such kind of service again, but if I do, I now know who to call. The staff is super patient and responsive, reply on phone and emails very ... quickly. I was worried about the 20 years old family data but they were able to recover all of it. Great experience and service!

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Jan 9, 2023

A top tier customer service experience. They recovered all of the files from an important archive drive that crashed. I felt it was safe, dependable, and they followed through in the time promised.

Jan 3, 2023

PITS Global did everything they said they would. As well, they communicated with me every step of the way. This made me feel more and more comfortable about sending my Hard Drive off to a company I ... had never heard of. This was a great experience and PITS earned my trust. I highly recommend them for the recovery of data from virtually any type of storage device.

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Jan 1, 2023

My friend accidentally deleted his files on his thumb drive. Found this company for him. Sent a request on their website and in just 10 minutes they called back. Eric was very kind on the phone. He ... explained the process and the pricing. We dropped off the drive. The recovery was made quickly, less than a week. All the files were recovered. Very good service!

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Jan 1, 2023

Recently my PC didn't recognize my 2TB Toshiba hard drive. I found PITS and these guys recovered all my data, files, pdfs, photos everything just in 3 days. Such a professional service! Really ... appreciated! Highly recommended!

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Dec 29, 2022

I shipped my SSD to their lab for an evaluation to understand what was wrong with it. Within 2 days they provided me with a thorough report regarding the reason for the data loss and all the possible ... options for recovery. I chose their priority recovery service and waited for my data. Today, I received all my data back safe and sound. Thank you for saving my files!

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Dec 27, 2022

My flash drive was corrupted. I contacted them and right away they sent me an overnight and within 24 hours they called with a diagnosis. I chose the service I wanted and received the hard drive with ... everything I needed. They were in constant communication with me which was very calming. I was so happy how fast it was done especially since it was right during the holidays and I needed my files for year end at my job. Would highly recommend.

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Dec 22, 2022

My laptop was not turning on, and I was stressing out. The PITS office was nearby, so I took my laptop to them. They performed an evaluation of the hard drive, and it turned out that it was dead, but ... all the data could be recovered. I decided to continue the recovery process with PITS, as I understood how professional they are via an evaluation. I did not regret the decision at all. Within a few days, everything was ready, and all my files were recovered! This is some kind of miracle, and PITS techs are amazing! I am very grateful for their work.

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Dec 21, 2022

I did not expect my SSD to fail at all because I read about its durability and performance. However, it did fail, and all the files were lost. My friend recovered his files from SSD with PITS and ... recommended them to me. I am thankful to this friend for connecting me with such a great company. During the process, they were informative and thorough. The recovery was very thoroughly explained to me, and they did not miss any detail. Thank you for the transparency and for your restoration service. I wish there could be more companies like yours/

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Dec 15, 2022

Right before the holidays, losing your data is nothing but a nightmare. I had recovered data from my flash drives before, but after a certain point, you just have to let the professionals take care of ... it. And take care of it they did! I was given all the details of the procedure beforehand and sent my flash drive out. They notified me every step of the way, and lo and behold before I knew it they were done with the inspection and started my recovery. The best part? they let you see the data before you pay for the recovery, after I was certain everything is there, I paid the service quote and got my data back in a jiffy! Thank you PITS Global Data Recovery!

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Dec 15, 2022

Excellent and very professional service! Thank you PITS for all you help in getting my data back. I had a old hard drive that I had a lot of my pictures and data that I needed to be recovered. I ... contacted PITS and they recovered my 4TB device. Thank you so much for your help!

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Dec 5, 2022

From California to PITS Global - Thank you! I sent my drive to this team but was afraid of the shipping issue. However, everything went smoothly, and they informed me about receiving the device to ... keep my peace of mind. Their technicians recovered all my data from the drive and performed a verification session to ensure I was satisfied. This clearly shows the level of their service.

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Dec 2, 2022

Sent in an old Maxtor 300gb drive that died following an electrical surge 10 years ago. So many memories were recovered through the work of the PITS team. Very happy with the process and communication ... along the way to get our data back!

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Dec 2, 2022

I have lost important family photos on a broken hard drive. They responded very quickly and I especially thank Mr. Eric for his professionalism and kind support on this matter. The best thing is that ... you get to see your files when the process is done. I was so happy when they show me the photos. Thank you so much and I hope I wont need this again but if anything, 100% I will call you guys first.

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Nov 15, 2022

Recently, our NAS device went down with all the valuable data that still needed to be backed up. We needed this data back as soon as possible, as we could not run our business without it. All the ... client's data was gone in a moment, and we were responsible for this disaster. PITS office was in our neighborhood, so we decided to take our chances with them. People at their office were very friendly and comforting. They explained the recovery process and offered an emergency service for our case. Communicating with this team was a pleasure, and the results were even more satisfying. We received a call from them the next day, and they mentioned that all of our high-priority files had been recovered! Highly recommend their service for businesses facing data loss and downtime.

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Oct 3, 2022

I made the first inquiry and they responded within one hour. After several texts and reviewing the service agreement, they sent a prepaid mailer which was helpful. The firm is very transparent with ... the agreement, timing and costs. PITS processed the data recovery in half the time they stated in their service agreement. They kept me updated via text message so I knew what to expect. Once the data was recovered I was asked to verify the files via TeamViewer which was not a great but adequate. I could have opted to retrieve the final files via a cloud process but I opted for a new hard drive. PITS is charging "retail" for the hard drive which is disappointing. Other firms give the media for free if it is a reasonable size. Overall, very pleased with the results. Well done!!!!

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Sep 20, 2022

Last week, my external hard drive stopped being recognized by the laptop. For a week, I thought about what to do with it. I looked through many recovery companies and decided to go with PITS. They ... gave me confidence regarding my case, which no other company did. After a call with John, I came to their office and entrusted my drive to their engineers. At each step of the process, John called me to explain the details. In my opinion, this is very important when you entrust all your data to the recovery company. After 12 days, they informed me that the process was finished. All my data was recovered! I am very satisfied with the results and highly recommend this team.

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Aug 17, 2022

My external hard drive stopped showing up on PC with all of my projects stored inside. With no backup, I was hopeless. However, PITS Global Data Recovery Services was able to recover everything in a ... timely and professional manner. Their team of experts is highly trained and knowledgeable, and their customer service is informative and polite. I would highly recommend their external hard drive data recovery services to anyone in need of professional data recovery.

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Mar 2, 2024

From now on, PITS will be my go-to company in case of data recovery services. I had 2TB SSD that was making clicking noises and didn't know where to take it. The computer shop near me suggested to ... contact PITS since they are the professionals in their field. Once I left the shop, I had a quick call with John, who explained me the process and on top that, scheduled an appointment so I can drop off the device within that day. Everything seemed super easy, fast and most importantly by the end of the data recovery, I received 100% of my data back. PITS was indeed incredible and the best in data recovery

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Jan 25, 2024

I contacted PITS when my laptop crashed, fearing that I had lost all my college assignments. I had important projects and notes on it, crucial for the 2nd semester. PITS understood the urgency and ... recovered all the data within days! Huge thanks to my sales rep, Eric, and the entire PITS team. I would probably have failed all of my classes if it weren’t for them

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Jan 24, 2024

The speed of the process exceeded my expectations. Thorough verification session, they promptly sent the recovered data along with a link, allowing me to access it the same day. I am immensely ... grateful for their service. From their great personnel to effective communication and the full recovery of my data, PITS delivered beyond my hopes!

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Jan 20, 2024

My trusty Dell laptop suddenly stopped working, and the data on it had never been backed up, resulting in the loss of everything I had saved. The next day, I sent it to PITS for data recovery. As ... expected, I got all my data back with a full recovery. I'm grateful that my friend suggested them to me and relieved that PITS could save 10 years of my life, A+!!!

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Feb 19, 2022

Nearly 100% of data from a totally ruined and badly damaged external hard drive. It wasn't my drive, so it was a double responsibility on me. Happy to share that it all went quite well for me and I ... loved my experience. Not only the work they did was great, customer service and communication also were great. This place is awesome. I definitely recommend it!

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Sep 26, 2019

I needed someone professional to extract data off my external hard drive not showing up as fast as possible. I did my research on Google for data recovery companies and received quotations from 3 data ... recovery companies. PITS Global quoted less than others by committing 24-48 recovery time. They are the only option from the time point of view. I took my hard drive to their office as I was close by. The guy who met me explained to me how the data recovery process works. He was quite confident about what they are doing. The next day I received a call that they recovered the data. I appreciate the excellent quality of work they did for me. I recommend them to anyone. Notably, the account manager (Zack) explained me the backup strategies for personal use which was the indicator of how they value their customers. Thank you again. I am glad to meet you, guys.

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Aug 13, 2022

When my Seagate hard drive crashed, taking away my precious files, I was devastated. That's when I turned to the PITS team, and they exceeded all my expectations. Their level of professionalism and ... meticulous attention to detail was evident in every step of the process. Thanks to their remarkable efforts, I was able to retrieve the majority of my high-value files. PITS has proven to be an exceptional team that specializes in Seagate hard drive recovery. If you're looking for a solution to your data loss problems, I wholeheartedly recommend their services. They are an amazing team that truly understands the importance of your data.

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Jul 7, 2022

My passport external hard drive not working, what to do? That was my problem, and PITS solved it professionally. Things looked very bleak and potentially costly. Geek Squad and a couple of other ... services told me they couldn't recover the data. I found PITS. They diagnosed the issue and told me they could recover the data. Within just a few days, they were able to do it, and they did it for what I considered to be a very fair price. I've since shared this information with all of my business associates and connections.

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Jun 14, 2022

Eric was beyond helpful every step of the way. My hard drive had been ruined by magnets in an SD card Reader and I was pretty sure that the data was toasted. I found Pits through just a quick search ... online and knew from their claims of 99% success and all their lab certifications that they were going to be a premium service. They are but, you get what you pay for. They definitely exceeded my expectations. Don't waste your time going to anyone else if you need your data recovered. Get it done right the first time! Hopefully I'll never have to use them again but, if I do they will always be my first call.

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Jun 9, 2022

The employees of the PITS company are real professionals. We lost three of the four disks in our network file storage which is based on RAID-10! Pits staff has indeed done the impossible: they ... recovered absolutely all data! The work was done quickly, properly and efficiently. I was very satisfied with the service.

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Jun 3, 2022

I had an issue with my external hard drive not being recognized. I looked up how to fix it but with no luck, nothing worked. I had some important files (and photos) that I really didn't want to loose. ... I looked for a data recovery service company on the internet and found PITS Data Recovery Services and I'm glad I did. I contacted them with “My WD hard drive is not working, can you help me?” and they promised that they will. Then, they successfully recovered all my files. They were great! There are so many positive comments I could make about PITS Data Recovery Services. They were very professional and polite. There communications throughout the process was excellent. I would highly recommend this company. Thank you for recovering my files!

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May 20, 2022

I appreciate the way they keep the customers updated throughout the entire process. My WD external hard drive crashed just before I was going to back it up. I plugged it into the computer but it ... wouldn't turn on. PITS Data Recovery came to my rescue when I thought I had lost priceless personal/family pictures and videos. I called in and they sent me a shipping label free to send my device to their lab. They contacted me a few days later to inform me about the damage level and the cost of the recovery. Alfie was friendly and knowledgeable, always answering each and every question I had. Thank you so much for your help!

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May 20, 2022

I had no clue about the data recovery until I dropped my external hard drive down the stairs. It seemed fine, so I didn't realize the drive was damaged till I decided to connect it to my laptop. All ... the data was inaccessible, and the hard drive kept making clicking sounds. I called PITS Data Recovery on my friend's advice to see if they could help me with the issue. They said they would be able to give me the exact answer after a thorough evaluation of the case. I sent my device in, and they evaluated it and updated me on the possibility that the data was recoverable. I was thrilled to hear the good news. I am glad that I chose PITS to work with. Professional team.

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May 19, 2022

Very happy with PITS Data Recovery. One day I noticed that my external hard drive was failing. Then I found PITS on the Internet and decided to call them right away, and they did not disappoint. Eric ... went above and beyond, walking me through the data recovery process. He was professional, understanding, and patient, even though I asked him hundreds of questions. I didn't feel pressured or intimidation when talking to him. I decided to work with them as I liked their customer service. By working with them, I can say for sure that it is a competent and trustworthy company.

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May 19, 2022

PITS Global Data Recovery were extremely helpful and took the time to take care of our specific situation. I highly recommend using their services if you have any issues with your devices.

May 9, 2022

I worked for eight months on a book, and, unfortunately, I did think about backup. Like every time, I did not believe that such ad thing could happen to me. But it did, and here I am. My laptop ... suffered a complete failure. All I cared about was my book. First, I took it to a local repair shop, but I got no trust in them. However, they helped me with one thing - they recommended PITS Global Data Recovery Services. I knew that if someone could recover my lost data, it would be them. They were fast and professional. I recommend their services to anyone who has meaningful data to recover.

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Apr 27, 2022

Within a week after being out of the city, my MacBook Air simply stopped turning on. I had no backup, so all my important documents were lost. I took the MacBook to several local shops, and they could ... not help. Later, I found PITS on the Internet and found that they have a drop-off point nearby. I contacted them and, with the shipping label, sent the device to their lab. From the beginning, their team was very professional. They regularly called with an update and made sure that I understood the recovery process. After a week, I got the call from Eric, and he provided me with all the information about my case and informed me that they were able to make an almost complete recovery. I am so grateful for PITS, and it is incredible how professional they were. If you have any doubts, contact them and ask your questions. You will not be disappointed.

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Apr 23, 2022

I had a WD external hard drive not working problem and lost all my important data. I reached out to PITS Global Data Recovery Services, and they were able to recover everything! Their hard drive data ... recovery services are exceptional, and their team of experts is highly skilled and knowledgeable. They took the time to explain the issue with my hard drive and provided me with a detailed plan of action for the recovery process. Their customer service was also top-notch, and they kept me informed every step of the way. I would highly recommend their services to anyone in need of hard drive data recovery.

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Feb 16, 2022

They were responsive and worked with me on pricing and details. The whole process was very easy from beginning to end. I definitely recommend them for any data recovery needs!

Jan 7, 2022

I can confidently say that PITS Global Data Recovery Services is simply the best! Their RAID data recovery services were able to recover all of my lost data from a crashed system. Their team of ... experts is knowledgeable and professional. They kept me informed throughout the entire process and explained every step of the recovery process in detail. I felt reassured that my data was in good hands. The final result was beyond my expectations, and I am extremely satisfied with their service. I would definitely use their services again in the future.

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Nov 18, 2021

I am very satisfied with the services the PITS team provided me with. Their professionalism and attention to detail were evident throughout the entire process. Thanks to their outstanding work, most ... of my high-value files were recovered from my Seagate external hard drive that stopped working. Amazing team! Strongly recommend their Seagate hard drive recovery service.

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Nov 3, 2021

I requested help for my damaged hard drive. The problem was solved in a very short time, even faster than I thought. I got the data I needed. The importance they place on customer satisfaction while ... the outcome of the work is perfect. I want to express here that I am very satisfied with the work done and the attitude shown. Hold the steering wheel!

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Sep 18, 2021

I ended up completely wiping clean my external hard drive trying to solve an issue with it myself. I found PITS Data Recovery after searching the web and they had good reviews. I submitted an inquiry ... and was called within the hour. They listened to my story, were very professional, explained the service and process. I sent in my hard drive and then within a few weeks reviewed the data they were able to recover (I didn't need a quick turnaround, but they do offer that for those that need it). Every person I worked with was super responsive and courteous. Highly recommend! I liked that they don't charge you if they aren't able to recover any data.

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Aug 25, 2021

When I fried the controller on my 1TB hard drive, my heart just about stopped. About 300 GB of data, some being very critical, were just gone. I immediately contacted PITS Global, and sent the drive ... to them. I was hopeful, but having never gone the route of using a professional data recovery service, I still didn't have a good feeling, since I didn't even know if my data was recoverable. PITS Global kept me in the loop as to the process, and held my hand the entire way, and they were able to recover every file on the damaged drive! I can't describe the load lifted from me when they connected me remotely to see the recovered data. I am so completely thankful for PITS Global; words aren't enough. Totally professional! Thank you!!!

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Jul 16, 2021

PITS Global really came through for me! With the initial loss of my old hard drive that contained both business and personal information I was desperate. I originally sent my hard drive to a well know ... data recovery service only to have them tell me there was nothing they could do. After a day or so the email came that they were able to recover the drive. With online access I reviewed the data and confirmed that it was all there and usable. The same day I had a cloud link to download all the recovered data and we were back to normal operation. Thank you PITS global for recovering the data.

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May 2, 2021

I thought I had lost all of my important data when my hard drive stopped showing up on my PC, but PITS came to the rescue! Their team of experts was able to recover all of my data quickly and ... efficiently. The whole process was smooth and professional, from the initial consultation to the final delivery of the recovered data. The team kept me informed throughout the entire process, and their customer service was excellent. I am so grateful for their exceptional service and highly recommend them to anyone in need of data recovery.

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Apr 7, 2021

My flash drive got broken and I took it to several computer stores to recover data off it. But none of the stores could fix it. I had important excel spreadsheets in this flash drive. I found PITS ... Data Recovery company on Google. They inspected my flash drive for free, told me the chance of data recovery and the price of the service. Of course, I was ready to pay the service fee to retrieve my data. They could recover all my data in 2 days. I am very satisfied with the customer service and the quality of work of this company. I would like to thank you to all staff members and highly recommend them to anyone who needs data recovery.

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Oct 15, 2019

PITS Global Data recovery services saved me and my business!! After calling a couple of companies with the "my hard drive is not working" problem, PITS Global Data Recovery Services were quick to pick ... up their phone. They were very friendly and confident which helped ease my anxiety of a possible total-data-loss scenario. They understood the urgency of the situation since these were time-sensitive projects. They were extremely accommodating by recovering & sending specific files to me via dropbox to allow me to continue production without having to stop business while they worked on recovering my other data from the damaged hard-drive. They were definitely one of the fastest turnarounds I found in NYC while also being an extremely competitive cost. They are worth every penny and then some! They made this extremely nerve-wrecking experience of potential data-loss, comforting, professional, quick and friendly. I cannot express how much I recommend PITS Global Data Recovery Services! I will definitely be passing along their name to anyone who is in need of IT or Data Recovery services!

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Sep 1, 2019

PITS did an outstanding job recovering data from an external drive that suddenly stopped working. It was the worst case scenario where I was temporarily moving data from one device to another, and ... thought I had lost a lot of family videos, etc, forever. Not only were they able to retrieve the majority of my files, they also were able to save my folder structure- something a local company told me would be impossible. PITS offered the best pricing and I had my data back within a week. Thank you!

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Nov 24, 2016

When my WD hard drive stopped working, I did not know what to do. Luckily, I found PITS. They engineers are true professionals, and I am very grateful to their customer service team for keeping me ... updated. All my files were extracted from the old hard drive, thanks to the professionalism of the PITS team! Thank you very much!

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