We provide reliable data recovery solutions specifically tailored for failed Western Digital NAS devices. With our extensive experience and expertise in data recovery, we have consistently maintained an impressive 99% recovery success rate for all WD storage, including Western Digital hard drives. However, we are not complacent with this achievement; instead, we strive to enhance our capabilities further and increase this success rate.

WD NAS Data Recovery​

Western Digital NAS drives offer users a safe place to store, share, and remotely access files. People entrust all their information to these devices and rely on their durability. However, as with any storage device, logical, mechanical, and physical damage can lead to failure and data loss. The collapse of NAS devices affects how users or small businesses can access their data. 

Common Causes of WD NAS Data Loss

  • Hardware Controller Failure
  • Power Surge
  • Virus or Malicious Programs
  • Multiple Disk Failure
  • Accidental File Deletion
  • NAS Formatting
  • Firmware Issues
  • Water, Fire, or Other Damage

Whether due to physical damage, logical failures, or accidental deletion, we employ cutting-edge techniques and advanced technologies to recover your WD NAS device to its optimal functionality. Our team of certified data recovery specialists has years of experience working with Western Digital NAS devices, and we understand the importance of your data to you.

Start Your Data Recovery

At PITS Global Data Recovery Services, we have a team of expert technicians who specialize in retrieving data from different types of hard drives. They have a lot of experience and know how to handle various brands and models.

To make sure we retrieve your data quickly and effectively, we use the latest tools and technologies. These tools are always being updated to keep up with changes in storage devices. 

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We Recover Any WD NAS Device

Regardless of the collapse, our specialists can deal with any type and model of failed NAS, including WD My Cloud, WD My Book, WD Red, etc. We use our state-of-the-art software and hardware to retrieve lost data and achieve maximum results.

Models of WD NAS Devices That We Recover

  • WD My Cloud EX Series
  • WD My Cloud PR Series
  • WD My Cloud DL Series
  • WD My Passport Wireless Pro
  • WD My Book Duo
  • WD My Cloud Expert Series
  • WD My Cloud Business Series
  • WD ShareSpace
  • WD My Cloud Mirror Gen 2
  • WD My Cloud EX2 Ultra
  • WD My Cloud Pro Series PR2100/PR4100
  • WD My Cloud Home

Our data recovery services also cover a wide range of hard drive models used in WD NAS devices, including:

  • WD Red
  • WD Red Plus
  • WD Red Pro
  • WD Purple
  • WD Gold
  • WD Black
  • WD Blue
  • WD AV-GP

Each of these hard drive models has its unique features and specifications, and our team is well-equipped to handle any issues that may arise. Contact us for a consultation if your WD NAS device or hard drive model is not listed, as we may still be able to assist you.

WD NAS Data Recovery Process

NAS devices have a complicated system, so when these devices fail, they need a professional approach. Our engineers have worked for years with various network-attached storages and developed efficient recovery processes for these machines.

We start working on your NAS by performing risk-free diagnostics to find the reason for failure. Based on the outcome of expertise, technicians estimate the most suitable disaster recovery plan. 

Our engineers perform data recovery in ISO-certified Class 10 cleanrooms. By retrieving your fragile failed device in a controlled environment, we protect it from subsequent damage. 

What to Do When Your WD NAS Fails

NAS failure can be stressful and complicated. This event causes many complications, and people try to fix the device themselves to avoid them. However, this approach will cause more harm than good. 

Several Actions You Should Perform When WD NAS Fails

  • Slow performance, strange noises, and overall unusual behavior from your NAS mean something is wrong with the device. Usually, these symptoms indicate collapse. When the failure happens, it often leads to complete data loss, so if you still have access to your important files – try to copy them on a safe drive. 
  • When your NAS fails, power down the system. Continuing to run the failed device will cause more damage, corrupt the drive, and make the files unrecoverable. Turning off the device will decrease the possibility of complete data loss. 
  • To solve the failure problem as soon as possible, many users try to recover the device by themselves. Opening the drive and moving fragile parts will damage it more, so we do not recommend touching the failed NAS after turning it off.
  • Also, there are many free online restoration tools on the internet. Unverified data recovery software does not guarantee successful retrieval and can overwrite lost data. Recovering files from NAS needs assistance from experienced technicians.

The best thing to do when your device fails is to call a professional data recovery company. PITS Global Data Recovery Services retrieves data from all file systems, media, and operating systems using advanced tools and superior techniques. 

WD NAS Data Recovery
Only We Provide Remote File Verification

Our file verification process via remote session is integral to customer satisfaction. Unlike other companies, we are the only ones offering this unique service. Following successful data recovery, we initiate a remote session that allows our customers to peruse and check their files on their own.

Advantages of Our WD NAS Recovery Services

24/7 Customer Support by PITS Global Data Recovery Services

24/7 Emergency Service Availability​

If you're facing a data loss situation, don't hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year.
Emergency Recovery
Risk Free Evaluation

Risk-free Evaluation and Assessment​

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage.
Recovery Process
100% Customer Satisfaction

100% Customer Satisfaction Rate​

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.
Customer Reviews
Remote Customer File Verification Session by PITS Global Data Recovery Services

Remote Customer File Verification​

During our remote customer file verification session, you will thoroughly review all your recovered documents and files to ensure accuracy.
Customer File Verification
50+ Locations in US

Over 50 Locations Across the US​

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services to recover the data.
Service Locations
Certified Data Recovery Services

Certified Data Recovery Services

With our certified data recovery services and 99% success rate, we are confident that we can recover your precious data and get you back up and running in no time.

We provide Western Digital media devices with professional retrieval services. Our engineers recover lost and deleted data from their top-level devices, including Western Digital hard drives. Contact us to start your recovery now; our experienced team will gladly help you. 

Our Customers' Testimonials
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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 6215 review(s)
Larry Delgado
Apr 12, 2024
PITS Global Data Recovery Services provided outstanding service when my SSD became corrupted. The technical team was patient and supportive, making sure I understood the recovery process. They had ... previously mentioned a verification session, and when it came to my turn, I was pleasantly surprised. Instead of just receiving screenshots of my files, I was able to connect to their server, see all of my data, and interact with it—opening files, scrolling, and controlling the screen. I don’t know of any other company that does this, but it was such a relief to see everything there and to be able to check each file myself. This is truly a five-star company!
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Avatar of Bernice Richard
Bernice Richard
Apr 12, 2024
The job was done by professionals. Despite my numerous questions and moments of irresponsibility, their customer service remained excellent, and my account manager maintained amazing communication ... with me until the end. Thank you, PITS, for the successful work done on my thumb drive. Now I have all my data back and a reliable data recovery company in my contacts
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William Smith
Apr 12, 2024
After reading so many positive reviews about PITS, I decided to give them a shot. The experience truly was one of the best. They provided me with the evaluation results, and I chose the first ... turnaround time option since it wasn’t an emergency. However, they recovered the data a few days before the deadline, and we had a verification session on the same day to check the files. Everything I previously had on my SSD was fully recovered. Thank you, PITS, and blessings for everything you have done
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Vincent John
Apr 11, 2024
I couldn't find a professional data recovery company before I contacted PITS. My mom has saved up all of her data on 1TB LaCie HDD but couldn't get access to any of the stored files anymore. So I took ... the responsibility, and started searching up for data recovery companies. The previous companies couldn't save anything from the drive but PITS Global, got back to me with 100% of the data. That's why from my point of view, they are the real ones in their field
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Avatar of Kristen McClelland
Kristen McClelland
Apr 11, 2024
The customer service was always willing to help in any way they can. The communication through email and on the phone was great. The process was simple and fast with a great outcome. I received all my ... data I thought I lost from that damaged hard drive
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Avatar of Christopher Kellar
Christopher Kellar
Apr 11, 2024
My experience with PITS was 100 percent successful, not only once but with a second hard drive. All my data was recovered at a reasonable price within a reasonable amount of time. Pits' employees are ... professional, courteous, and knowledgeable. In my opinion and experience, they earned a five star rating!
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Frequently Asked Questions

Data loss in Western Digital NAS devices can occur due to various reasons, including physical damage caused by accidents or hardware failures, logical issues such as file system corruption or virus attacks, accidental deletion, power surges, and natural disasters. Regardless of the cause, our data recovery experts are equipped to handle a wide range of scenarios.

PITS Global Data Recovery Services specializes in Western Digital NAS data recovery. Our team of skilled technicians possesses in-depth knowledge of WD NAS devices and their intricate data storage mechanisms. We utilize advanced tools and techniques to retrieve lost or inaccessible data from damaged or failed NAS units, ensuring a high recovery success rate.

The time required for data recovery from a Western Digital NAS device can vary depending on several factors, including the complexity of the issue, the extent of the data loss, and the condition of the device. Our team will provide you with an estimated timeline after evaluating your specific case. We strive to complete the recovery process as quickly as possible while ensuring the highest quality results.

To initiate the data recovery process, you can contact our customer support team through our website or by phone. Our experts will guide you through the necessary steps, provide you with a preliminary assessment, and advise on the best course of action for recovering your Western Digital NAS data.

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PITS Global Data Recovery Services is a trusted partner with the biggest names in the device and computer industries. This partnership shows that our security and work methods meet industry rules. We are known for our clear way of recovering data and our skill in retrieving data from really tough situations.