Data loss can be a frustrating experience, and it can happen to anyone at any time. In this blog, we will describe our recent data recovery case involving a Seagate FreeAgent external hard drive. We will explain how we evaluated the device to determine the cause of data loss and performed data recovery from a malware-damaged device.
Seagate Free Agent Drive Recovery
Seagate FreeAgent is a popular series of external hard drives that includes models like FreeAgent GoFlex and FreeAgent Desk. These drives often store large amounts of data, such as photos, videos, and music. However, even the most reliable storage devices can lose data due to physical or logical damage.
In this case, the client had a Seagate FreeAgent GoFlex external hard drive that he used to store important files, including financial documents, family photos, and videos. However, he could not access any of the data on the drive, as it seemed to have suffered data loss. The client had not noticed any physical damage to the drive, but he was worried it had been infected with malware.
Evaluation of Seagate Free Agent GoFlex
The first step in any data recovery case is to perform an evaluation of the storage device. We connected the Seagate FreeAgent GoFlex drive to our machine and ran diagnostic tests. Our engineers found that the drive was not physically but logically damaged. This means that the data was not lost due to any physical harm but rather due to a malware infection.
In this case, we confirmed that the data loss had occurred due to malware. Malware, short for malicious software, is a type of software that is designed to damage or disrupt computer systems, networks, or devices. Malware can infect external hard drives like Seagate drives through infected computers, downloading infected files, or visiting malicious websites. In this case, the Seagate FreeAgent GoFlex drive was infected by malicious program, which caused the data loss.
Seagate Hard Drive Recovery Process
Once we had determined the cause of the data loss, we began the data extraction process. We first created a full image of the Seagate FreeAgent GoFlex drive, which would be a backup of the data in case anything went wrong during the recovery process. We then scanned the image of the device for recoverable files.
Our engineers carefully selected the high-priority files and started the recovery process. The Seagate FreeAgent GoFlex drive was connected to our machine via USB 2.0, and we used a specialized method to recover the files.
The recovery process was successful, and we restored all the high-priority files. We then conducted a verification session to ensure that the recovered files were intact and usable. Our client opened each file and confirmed that the content was entire and that the files were not corrupted.
Finally, we transferred all the high-priority files to a new storage device, and the client could access his important data again. The Seagate FreeAgent GoFlex drive was returned along with a report that included the details of the data recovery process, including the cause of data loss, the files that were recovered, and the steps taken to recover the data.
What to Do When Facing the Same Data Loss Situation
Data loss can be a stressful and worrying experience. In the case of Seagate drives, file inaccessibility can occur due to physical or logical damage.
Our recent data recovery case involving a Seagate FreeAgent GoFlex external hard drive is a prime example of how data loss can occur due to malware. However, it is possible to recover data from a Seagate drive with the right tools and expertise.
If you lose data from a Seagate drive, it is important to stop using the media and seek the help of a professional data recovery service. Attempting to recover the data yourself or using unreliable software can further damage the device and make the recovery process more difficult, if not impossible.
At our data recovery service, we have the necessary tools and expertise to recover data from Seagate drives, including the Seagate FreeAgent series. We begin every data recovery case with a thorough evaluation of the device to determine the cause of data loss and the extent of the damage. We then use specialized techniques to recover the data while ensuring the integrity and safety of the files.
If you have lost data from a Seagate drive, do not panic. Contact a professional data recovery service like ours and let us help you recover your important data.
Start your data recovery process with our experienced engineers by filling out the below request help form. You can also get in touch with us by calling 888 611 0737 to get answers to all of your questions.