PITS Global Data Recovery Services consists of experienced data recovery experts who can work with various types, brands, and models of data storage devices. Recently, our engineers successfully restored lost data from Maxtor One Touch 4. In this blog, we described how this process went and what were the results of recovery.
Maxtor One Touch 4 500GB - Weird Noises as a Sign of Data Loss
Our recent data recovery case involved a client who owned a Maxtor OneTouch 4 external hard drive with a capacity of 500GB. The client reported that the device was making weird noises and was not recognized by their computer. Additionally, the client could not access some of the files stored on the device.
When noting the warning signs from the device, the client contacted us. Our customer service team gained all the information about the data loss scenario of the device and thoroughly explained the recovery process. Thus, the customer was comfortable with sending the device to our lab.
Evaluation of Maxtor One Touch 4
Upon receiving the device, we first evaluated its physical condition to determine the extent of the damage. We found that the device suffered from bad sectors that prevented the computer from accessing the file system. This was also causing the appliance to make strange noises, indicating that the read/write head could not read the data on the platters.
After estimating the level of damage, price, and approximate timing for the recovery, we sent a detailed report to our client. The report includes all of our service options and information about the case. After the customer approved the evaluation results, we started working on the process of extracting data from the device.
To begin the data recovery process, we had to determine the correct drive letter for the device. Since the computer did not recognize the device, we had to use a special method to identify the drive and assign it a letter. Once the drive was visible in the system, we could use our data recovery option to begin recovering the client’s files.
Maxtor One Touch 4 Data Recovery Process
Our engineers used our specialized technique to bypass the bad sectors and extract as much data as possible from the device. We successfully recovered most of the client’s important files, including photos, videos, and documents.
In this case, one of the challenges was that the client’s device was a Maxtor OneTouch 4 Mini, a relatively old device that is no longer in production. However, our team has extensive experience working with Maxtor drives and was able to leverage this expertise to recover the client’s data successfully.
With the verification session, we ensured that all the high-priority files were successfully recovered from the drive. At the end of the data recovery process, we provided the client with a complete list of the recovered files, which included over 93% of their important data. The client was thrilled with the results and appreciated our prompt and professional service.
What to Do When Facing the Same Data Loss Situation
If you are a Maxtor One Touch user and are facing a similar data loss scenario as our client, there are a few steps that you can take to try to recover your data. First, try connecting the device to a different computer to see if it is recognized. If not, there may be an issue with the device itself, and you should consider seeking professional data recovery services.
If the device is recognized on another computer, try accessing your files to see if they are still intact. It may be due to bad sectors on the drive if you cannot access a specific file or folder. If the device is making strange noises or is not recognized on any computer, it is important to stop using it immediately to prevent further damage.
In any case, it is necessary to seek the help of a professional data recovery service, like PITS Global Data Recovery Services, to ensure that your data is recovered safely and efficiently. We have the expertise and tools necessary to recover data from a wide range of storage devices, including Maxtor One Touch drives.
Conclusion of Maxtor Recovery Case
This case highlights the importance of backing up important data on external storage devices. While these devices are convenient and offer a great deal of storage capacity, they can be prone to failure, especially over time. In the event of a failure, it is important to choose a data recovery service that has experience with the specific make and model of the device. It is also necessary to ensure the expertise of a company to recover data from devices suffering from bad sectors or other physical damage.
Clients should choose our data recovery service for a number of reasons. We have extensive experience working with a wide variety of storage devices, including Maxtor drives. Our team of experts has the necessary knowledge and tools to recover data from damaged devices, even in cases where the computer does not recognize the device.
Advantages of Our Services:
Additionally, we pride ourselves on providing prompt and professional service to our clients. Our company is committed to ensuring that customers receive the highest level of customer service possible.
The data recovery case involving the Maxtor external hard drive emphasizes the importance of choosing a service with experience recovering data from external storage devices. Instead of downloading and installing data recovery software, entrust your device to us. Our team of experts recovered data from Maxtor drive successfully, although the device suffered from bad sectors and was not recognized by the computer.
Clients should choose our data recovery service for our experience, expertise, and commitment to providing prompt and professional service. Learn more about our data recovery services for Maxtor devices by calling us at 888 611 0737. You can start your data recovery process immediately by filling in the form below.