Our company follows a simple but efficient business philosophy. We focus on improving data recovery from simple to complicated NAS data storage devices. Despite they come with fault tolerance features but they do not tolerate multiple disk failures. Multiple NAS hard drive failure can happen due to physical failures and software related corruptions. 

Asustor NAS Recovery Experts

Our management board always keeps our data recovery specialists up to date so they could recover any software and provide you with a high-quality data recovery service. The data recovery experts of our company regularly attend professional development training. In addition, we regularly update our data recovery equipment and test our certified cleanroom with third-party companies.

We offer a variety of recovery services to fit any data loss situation. Our experienced engineers are very familiar with the popular ASUSTOR’s NAS products and their system. They can successfully recover data from all Asustor NAS models including:

  • AS1002T v2
  • LOCKERSTOR 10 Pro (AS7110T)
  • AS6302T
  • LOCKERSTOR 2 (AS6602T)
  • AS1002T v2 
  • AS4002T
  • AS6404T
  • NIMBUSTOR 4 (AS5304T) 

Asustor NAS Device Breakdown

In simple words, Network-attached Storage (NAS) devices operate as private server clouds for a home office or SME. These devices have a secure local connection that recognizes authorized devices. This means people offsite can access data by entering the server password. For any multi-media business or enterprise, the ASUSTOR NAS devices are an excellent addition.
Beyond these highly secure qualities, the ASUSTOR NAS device can even act as a Virtual Private Network
Some tech-forward households with more than one computer (e.g., mother, father, high schooler child) will invest in a quality ASUSTOR NAS storage system to back up all the computer’s data to a central NAS device.  

Brands like ASUSTOR build NAS models with 2-8 drive bays to protect you from data loss situations. These models usually come with “mirroring” or data redundancy technology. Data redundancy refers to the method of mirroring data to prevent a single drive failure from causing total data loss. 

Common Causes of Failures

Like with any machine in this world, you can experience NAS performance degradation over time. Practice shows that some device failures happen much sooner than expected. On top of that, external conditions can also affect Asustor NAS devices. We will talk about some of these conditions below.
For example, besides common wear-and-tear over time, Asustor NAS recovery devices are vulnerable to electrical and power problems.
Such extremely sensitive events as power surges and outages can badly damage your NAS disk. It can interrupt a critical moment of the read-write or flash memory process. This can permanently corrupt its data writing. That is why we always recommend our customers buying power strips with surge protection.

Obviously, water damage and overheating also can be a problem for ASUSTOR NAS devices. 

Viruses and malware are a threat as well, so make sure your anti-virus is updated. Such threats can easily cause file system corruption. 

Also, be careful when configuring the device – a wrong step can fry the whole system.  

Some failure rates are out of your control – a firmware piece inside the NAS device can suddenly go wrong. If any of these events happen, you should immediately turn off the power. Then you can call us at (888) 611-0737 to restore your ASUSTOR NAS data as soon as possible. 

Benefits of Our Data Recovery Services:

24/7 Emergency Service Availability

So if you're facing a data loss situation, don't hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year. Let us help you recover your precious data today.

Over 50 Locations Across the US

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services and get the support you need to recover the data.

Certified Data Recovery Laboratories

So if you're facing a data loss situation, look no further. With our certified data recovery labs and 99% success rate, we are confident that we can recover your precious data and get you back on track.

ISO Certified Class 10 Cleanroom

Our engineers work in a controlled environment to ensure the safety of your device. We recover data in ISO Certified Class 10 Cleanroom and achieve high results.

Risk-free Evaluation and Assessment

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage. Based on it, we select the most suitable recovery strategy.

100% Customer Satisfaction Rate

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.

ASUSTOR NAS Recovery Services

If your NAS device experiences a critical failure scenario like the ones discussed above, call in our data recovery experts. With industry-leading certifications and certified ISO Class 100 clean rooms, our technicians have everything they need to perform ASUSTOR NAS data recovery.

Data Recovery Tools and Software Used

Time passes, and we help more and more ASUSTOR NAS users recover their files. Typically they experienced multi-drive failure, swapping out scratched platters to access the data in the drives of the devices. Thanks to the latest tools and appropriate environment, our experienced data repair engineers can swap out component pieces that are less than one centimeter.

The only problem with NAS devices is this. If one disk fails, it may go unnoticed due to the disk data redundancy feature.

Luckily, our engineers have developed custom software that can read data from a broken machine and translate it back onto a working device!

RAID Configuration on ASUSTOR NAS Devices

It is important to know the basics of how your IT setup works. For ASUSTOR NAS devices, remember that it usually stores data through mirroring.

This means it copies exact replicas of each disk, so if one fails, there is a physical backup for it. So, if a NAS device has 16 TB of drives, only 8 of them are accessible. The device will copy that 8 TB into an exact 8TB backup replica.

However, you can combine ASUSTOR NAS drives with RAID array configurations to further increase your device performance and fault tolerance. Many users combined a RAID 5 or RAID 6 array with the ASUSTOR NAS device. It allows more than one faulty disc to be tolerated by the NAS device.

Emergency Services for ASUSTOR Data Recovery 

We work with SMEs around the world, so we understand how time-sensitive some cases may be.

If you have experienced ASUSTOR NAS critical failure and have a tight deadline to restore the file systems, contact our customer service today. 

Call us at (888) 611-0737 to get more information and start your case.