We provide reliable repair and file retrieval solutions specifically tailored for failed Western Digital NAS devices. With our extensive experience and expertise in data recovery, we have consistently maintained an impressive 99% recovery success rate for all WD storage, including Western Digital hard drives. However, we are not complacent with this achievement; instead, we strive to enhance our capabilities further and increase this success rate.

Western Digital NAS File Recovery

Western Digital NAS drives offer users a safe place to store, share, and remotely access files. People entrust all their information to these devices and rely on their durability. However, as with any storage device, logical, mechanical, and physical damage can lead to failure and data loss. The collapse of NAS devices affects how users or small businesses can access their data. 

Common Causes of NAS Data Loss

  • Hardware Controller Failure
  • Power Surge
  • Virus or Malicious Programs
  • Multiple Disk Failure
  • Accidental File Deletion
  • NAS Formatting
  • Firmware Issues
  • Water, Fire, or Other Damage

Our company keeps up with the time and regularly renews data recovery equipment. In addition, our R&D team constantly upgrades and develops data recovery techniques for business storage systems and computer users’ media devices. Thus, we achieve incredible results with our advanced methods and state-of-the-art technologies

Contact us to learn more about our high-level recovery services, and we will provide you with all the required information. We are committed to investing in research and development to stay at the forefront of data recovery innovations, ensuring we can handle even the most complex cases.

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Our team of highly skilled technicians understands the value of your data and the importance of recovering it efficiently. Whether due to physical damage, logical failures, or accidental deletion, we employ cutting-edge techniques and advanced technologies to recover your vital files and restore your WD NAS device to its optimal functionality.

Start Your Data Recovery

At PITS Global Data Recovery Services, we have a team of expert technicians who specialize in retrieving data from different types of hard drives. They have a lot of experience and know how to handle various brands and models.

To make sure we retrieve your data quickly and effectively, we use the latest tools and technologies. These tools are always being updated to keep up with changes in storage devices. 

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Regardless of the collapse, our specialists can deal with any type and model of failed NAS, including WD My Cloud, WD My Book, WD Red, etc. We use our state-of-the-art software and hardware to retrieve lost data and achieve maximum results. 

WD NAS Data Recovery Process

NAS devices have a complicated system, so when these devices fail, they need a professional approach. Our engineers have worked for years with various network-attached storages and developed efficient recovery processes for these machines.

We start working on your NAS by performing risk-free diagnostics to find the reason for failure. Based on the outcome of expertise, technicians estimate the most suitable disaster recovery plan. 

Our engineers perform repair and file restoration in ISO-certified Class 10 cleanrooms. By retrieving your fragile failed device in a controlled environment, we protect it from subsequent damage. 

What to Do When Your NAS Fails

NAS failure can be stressful and complicated. This event causes many complications, and people try to fix the device themselves to avoid them. However, this approach will cause more harm than good. 

Several Actions You Should Perform When NAS Fails

  • Slow performance, strange noises, and overall unusual behavior from your NAS mean something is wrong with the device. Usually, these symptoms indicate collapse. When the failure happens, it often leads to complete data loss, so if you still have access to your important files – try to copy them on a safe drive. 
  • When your NAS fails, power down the system. Continuing to run the failed device will cause more damage, corrupt the drive, and make the files unrecoverable. Turning off the device will decrease the possibility of complete data loss. 
  • To solve the failure problem as soon as possible, many users try to repair the device by themselves. Opening the drive and moving fragile parts will damage it more, so we do not recommend touching the failed NAS after turning it off.
  • Also, there are many free online restoration tools on the internet. Unverified data recovery software does not guarantee successful retrieval and can overwrite lost data. Recovering files from NAS needs assistance from experienced technicians. 
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The best thing to do when your device fails is to call a professional data recovery company.PITS Global Data Recovery Services retrieves data from all file systems, media, and operating systems using advanced tools and superior techniques. 

Only We Provide Remote File Verification

Our file verification process via remote session is integral to customer satisfaction. Unlike other companies, we are the only ones offering this unique service. Following successful data recovery, we initiate a remote session that allows our customers to peruse and check their files on their own.

We offer flexible options, including an emergency service with an average turnaround time of 8-48 hours. With this service, we perform expedited but not less efficient data recovery from failed devices. After less than two days, you will receive recovered data and the primary storage in its original condition.

Advantages of Our WD NAS Repair Services

24/7 Customer Support by PITS Global Data Recovery Services

24/7 Emergency Service Availability​

If you're facing a data loss situation, don't hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year.
Emergency Recovery
Risk Free Evaluation

Risk-free Evaluation and Assessment​

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage.
Recovery Process
100% Customer Satisfaction

100% Customer Satisfaction Rate​

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.
Customer Reviews
Remote Customer File Verification Session by PITS Global Data Recovery Services

Remote Customer File Verification​

During our remote customer file verification session, you will thoroughly review all your recovered documents and files to ensure accuracy.
Customer File Verification
50+ Locations in US

Over 50 Locations Across the US​

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services to recover the data.
Service Locations
Certified Data Recovery Services

Certified Data Recovery Services

With our certified data recovery services and 99% success rate, we are confident that we can recover your precious data and get you back up and running in no time.
Certifications

We provide Western Digital media devices with professional retrieval services. Our engineers recover lost and deleted data from their top-level devices, including Western Digital hard drives. Contact us to start your recovery now; our experienced team will gladly help you. 

Our Customers' Testimonials
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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 6215 review(s)
Avatar of Caitlin Branham
Caitlin Branham
Mar 12, 2024
I cannot compare PITS to any other company because they did such an amazing job recovering my data from a damaged 2TB WD HDD. The last company that worked on my case couldn't recover even 1 file from ... it, but PITS did an amazing job and recovered all my data. It was a hit or miss because they were the last ones I was ready to trust, but they didn't let me down 👍
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Avatar of LIDIA SEK
LIDIA SEK
Mar 7, 2024
PITS did an incredible job in recovering my data from a damaged 1TB Seagate External HDD. John opened a case for me, walked me through the evaluation, and helped me choose the best option based on the ... timeline for data recovery. They were fast in recovering my data, and by the end of the service, arranged a verification session for me. I was able to connect to their server and view all of my files. I really liked the whole process, and I am definitely satisfied with the results
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Avatar of Melissa Crump
Melissa Crump
Mar 7, 2024
It is great to know that there are professionals in the data recovery field who can help us to retrieve all of our data. I sent PITS my Lexar High 128GB micro SD card. The funny thing is that I only ... used that card for a month, and then right after the photoshoot, I didn't have access to any of my photos anymore. However, PITS got back to me within minutes after I submitted the form, explained the whole process, and also sent a prepaid shipping label. I am more than happy with the service they provided since within a few days, I already got all my data back. I highly recommend them to anyone who has gone through the same problem as me.
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Cody Conn
Mar 7, 2024
A+ for everything that has been done by PITS. Throughout the service, I received updates, a great understanding of my issue, and many more benefits coming from their side. After they successfully ... recovered my data, Filip arranged a verification session for me to check all of my files and recovered media. It was a very nice feature since I wanted to be sure before moving on with the payment. Indeed, I received 100% of my data back, including a brand new hard drive as well. P.S. The shipping was fast as well
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avery jones
Mar 5, 2024
Recently my SSD crashed and I had no access to my work documents anymore. There were some important files that I needed asap, so I contacted PITS immediately. My sales rep was John and he understood ... the urgency and opened a case for me. The next day the device was shipped and after evaluation, PITS started the data recovery process. You cannot imagine the relief I had when they called me back to inform that all of the data was recovered. They even sent me a cloud link so I can access to the data the same day. It was great to work with these guys, and I highly recommend them
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Avatar of Anastasia Sachenko
Anastasia Sachenko
Mar 4, 2024
It was great to work with PITS. They were fast to help me and recover my data from damaged SSD. I got 100% of my data back and am super grateful for their professionalism!

Frequently Asked Questions

Data loss in Western Digital NAS devices can occur due to various reasons, including physical damage caused by accidents or hardware failures, logical issues such as file system corruption or virus attacks, accidental deletion, power surges, and natural disasters. Regardless of the cause, our data recovery experts are equipped to handle a wide range of scenarios.

PITS Global Data Recovery Services specializes in Western Digital NAS data recovery. Our team of skilled technicians possesses in-depth knowledge of WD NAS devices and their intricate data storage mechanisms. We utilize advanced tools and techniques to retrieve lost or inaccessible data from damaged or failed NAS units, ensuring a high recovery success rate.

The time required for data recovery from a Western Digital NAS device can vary depending on several factors, including the complexity of the issue, the extent of the data loss, and the condition of the device. Our team will provide you with an estimated timeline after evaluating your specific case. We strive to complete the recovery process as quickly as possible while ensuring the highest quality results.

To initiate the data recovery process, you can contact our customer support team through our website or by phone. Our experts will guide you through the necessary steps, provide you with a preliminary assessment, and advise on the best course of action for recovering your Western Digital NAS data.

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PITS Global Data Recovery Services is a trusted partner with the biggest names in the device and computer industries. This partnership shows that our security and work methods meet industry rules. We are known for our clear way of recovering data and our skill in retrieving data from really tough situations.