Samsung External SSD Data Recovery
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At PITS Global Data Recovery Services, we are no strangers to facing intricate data retrieval challenges. One such case involved a Samsung external SSD that had disappeared from the user’s system. This blog takes you through the entire journey, from evaluation to recovery, and finally, the file verification session provided for our client.

Evaluation of External SSD not Working

The case began with a call from a client who had lost access to invaluable data stored on their Samsung external SSD. The drive had vanished without a trace from their computer, leaving them in a state of complete loss.

Upon receiving the SSD, our team of skilled engineers jumped into action. The first step was a meticulous evaluation aimed at determining the root cause of the issue.

  • Physical Examination. Our experts meticulously scrutinized the external SSD for any visible physical damage. The drive appeared to be in good condition, exhibiting no signs of physical harm.
  • Software Assessment. We delved into the drive’s software aspects, searching for any indications of corruption or software-related problems.

After conducting these initial tests, we arrived at a crucial revelation – the issue was not a physical one, but it was likely a logical or firmware-related problem.

How We Worked on External SSD Not Being Detected

With the root cause narrowing down to a potential firmware issue, we decided to update the SSD’s firmware. Oftentimes, firmware glitches can render an external SSD undetectable by the host system.

  1. Obtaining Firmware Updates. Our first task was to secure the latest firmware update for the specific Samsung SSD model from the manufacturer’s official website.
  2. Updating the Firmware. With the utmost care, we proceeded to update the SSD’s firmware, meticulously following the manufacturer’s instructions.
Samsung Portable SSD Recovery

Despite our efforts in updating the firmware, the SSD stubbornly refused to show up on any system. This development ruled out a simple firmware glitch as the source of the problem.

Data Recovery on Samsung SSD Not Showing Up

With the root cause narrowing down to a potential firmware issue, we decided to update the SSD’s firmware. Oftentimes, firmware glitches can render an external SSD undetectable by the host system.

  1. Obtaining Firmware Updates. Our first task was to secure the latest firmware update for the specific Samsung SSD model from the manufacturer’s official website.
  2. Updating the Firmware. With the utmost care, we proceeded to update the SSD’s firmware, meticulously following the manufacturer’s instructions.

Despite our efforts in updating the firmware, the SSD stubbornly refused to show up on any system. This development ruled out a simple firmware glitch as the source of the problem.

Data Recovery on Samsung SSD Not Showing Up

Given that the SSD remained unresponsive and continued to elude detection, it became evident that a more complex data recovery process was necessary. Our journey through the recovery process continued as follows:

Samsung External SSD Recovery
  1. Data Imaging. To minimize the risk of further damage to the original drive, we employed specialized data recovery tools to create an image of the entire SSD. This image served as a foundation for our subsequent efforts.
  2. Logical Recovery. With the image at our disposal, our team embarked on the intricate task of logical data recovery. This process involved a meticulous examination of the file structure and the retrieval of data from the image.

While we made progress during the logical recovery phase, it became apparent that the SSD had suffered from a significant logical failure, potentially due to file system corruption or other software-related issues. Our team’s expertise and cutting-edge tools allowed us to navigate these challenging waters, inching closer to data retrieval success.

Data Verification for Windows 10 External SSD not Recognized Case

With data recovery in progress, we understood the importance of ensuring that the retrieved data was intact and free from corruption. Therefore, our next step was a comprehensive data verification session.

  1. File Integrity Check: We conducted a meticulous file integrity check to identify any potential issues with the recovered data. This involved verifying file sizes, checksums, and comparing them against known references.
  2. Manual Inspection: Our experts conducted a manual inspection of select files to ensure that they were accessible and displayed no signs of corruption.
  3. Data Organization: After verifying data integrity, we organized the retrieved files into a structured format, ensuring that our client would be able to access and use their data seamlessly.

File Verification for the Client

After successfully recovering and verifying the data, we organized a presentation for our client. 

This critical step involved reuniting them with their long-lost files and ensuring their satisfaction.

We presented the client with their recovered data, providing them with access to their crucial documents, cherished photos, and other valuable information.

Samsung Portable SSD Recovery

Our client was elated to have their data back, and their gratitude was a testament to the dedication of our team in overcoming the challenges posed by this seemingly insurmountable case.

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Comprehensive Data Recovery Services

At PITS Global Data Recovery Services, our commitment goes beyond just this remarkable case study. We offer a wide range of comprehensive data recovery services to address a variety of data loss scenarios.

Benefits of Our Data Recovery Services:

24/7 Emergency Service Availability

So if you're facing a data loss situation, don't hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year. Let us help you recover your precious data today.

Over 50 Locations Across the US

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services and get the support you need to recover the data.

Certified Data Recovery Laboratories

So if you're facing a data loss situation, look no further. With our certified data recovery labs and 99% success rate, we are confident that we can recover your precious data and get you back on track.

ISO Certified Class 10 Cleanroom

Our engineers work in a controlled environment to ensure the safety of your device. We recover data in ISO Certified Class 10 Cleanroom and achieve high results.

Risk-free Evaluation and Assessment

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage. Based on it, we select the most suitable recovery strategy.

100% Customer Satisfaction Rate

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.

Our success in the case of the Samsung external SSD not showing up is a testament to our commitment to excellence in data recovery. With state-of-the-art technology, a team of highly skilled engineers, and a passion for helping clients regain access to their data, PITS stands out as a leader in the field.

We take pride in our ability to handle the most complex data recovery challenges and provide tailored solutions for our clients. Whether you are an individual user, a small business, or a large corporation, we have the expertise and resources to meet your data recovery needs.

If you find yourself facing a data loss crisis or a storage device that refuses to cooperate, remember that PITS Global Data Recovery Services is here to help you navigate the most challenging data recovery scenarios. Your data is precious, and we are dedicated to bringing it back from the abyss, just as we did in this remarkable case.

Frequently Asked Questions

The duration of the data recovery process depends on various factors, including the complexity of the issue and the size of the data. We prioritize efficiency without compromising data integrity, and timelines are discussed on a case-by-case basis.

If your Samsung portable SSD isn’t appearing on your computer, there could be several reasons:

  1. Connection Issues: Check your USB cable and ensure it’s securely connected to both the SSD and your computer.
  2. Port Problems: Try different USB ports in case the one you’re using is faulty.
  3. Driver Problems: Ensure your USB drivers are up to date.
  4. Power Supply: Verify that the SSD is receiving sufficient power.
  5. Drive Letter Conflict: Use Disk Management (Windows) or Disk Utility (macOS) to assign a drive letter manually.
  6. File System or Partition Issues: Repair any file system or partition problems with recovery or repair software.
  7. Firmware Problems: Update your SSD’s firmware if available.
  8. Operating System Compatibility: Check compatibility with your OS.
  9. Physical Damage: Examine for physical damage; professional help may be needed.
  10. Password Protection or Encryption: Verify correct credentials if you’ve set up security.

We take every precaution to minimize the risk of data loss during recovery. Our engineers work on cloned images of your storage device to ensure the safety of your original data. However, data recovery can be complex, and some situations may carry inherent risks.

Absolutely. Our emergency data recovery services are available 24/7 for situations where immediate attention is required. Contact us, and our experts will prioritize your case to recover your data as quickly as possible.

We specialize in a wide range of storage devices, including hard drives, SSDs, RAID arrays, flash drives, mobile devices, and more. Our experienced team is equipped to handle diverse data recovery scenarios.