Data storage is critical for businesses of all sizes. Network-attached storage (NAS) devices are a reliable and secure solution for storing and sharing data across a network. QNAP NAS is a popular brand of NAS devices known for their robust features, high performance, and scalability. However, unforeseen circumstances such as hardware failure, power outages, and software corruption can result in data loss. In such cases, data recovery services become a lifesaver.
PITS Global Data Recovery Services is a leading service provider that has successfully recovered lost data for numerous clients worldwide. In this blog post, our team will share the details of our successful QNAP NAS recovery case involving an 8-bay QNAP NAS device.
QNAP NAS Failed - Thorough Evaluation
Our client had an 8-bay QNAP NAS device with eight hard drives configured in a RAID 6 configuration. The client had experienced power outages, which resulted in the device becoming unresponsive. The client attempted to repair the NAS by replacing the power supply but to no avail.
The customer approached us for data recovery services. Upon receiving the device, our team conducted a thorough evaluation of the drives. The assessment revealed that six of the eight hard drives were in good condition, while two had severe physical damage. The damaged drives contained critical data, including customer information, financial documents, and employee records.
Cause of Data Loss on QNAP NAS Storage
Our team conducted a detailed analysis of the damaged hard drives and identified that the cause of the data loss was physical damage. The hard drives had experienced head crashes, which resulted in severe damage to the drive platters. Attempting to access the drives could result in permanent data loss.
Head crashes are one of the most common causes of data loss on hard drives. A head crash occurs if the read/write head of a hard drive comes into contact with the drive platters. This can occur for different reasons, such as sudden drops, mechanical failures, or natural wear and tear over time.
When the head comes into contact with the platters, it can cause scratches, which damage the magnetic surface of the platters, making the data unreadable.
In the case of QNAP NAS recovery, our team found that the head crashes had caused severe damage to the drive platters, making it impossible to read the data. This type of physical damage requires specialized equipment and expertise to recover the data successfully.
Our Effective Data Recovery Process for QNAP 8 Bay NAS
We began the data recovery process by cloning the six good hard drives. Cloning is a process that involves creating a bit-by-bit copy of the data from one drive to another. This process ensures that the data is not lost during the recovery process.
Next, we began the process of repairing the damaged hard drives. Our data recovery experts opened the hard drives in a cleanroom environment, a dust-free and temperature-controlled room designed for recovery purposes. We replaced the damaged components with compatible ones and rebuilt the drive heads.
We then used our specialized data recovery tools to extract the data from the cloned drives and the repaired hard drives. Our team analyzed the extracted data and reconstructed the RAID array to ensure all the data was intact.
Verification Session of 8 Bay QNAP NAS
At PITS Global Data Recovery Services, we realize the importance of client satisfaction when it comes to data recovery. To assure our customers are fully satisfied with the data recovery process, we conduct a verification session where the client is given an opportunity to review all the recovered files remotely.
We use remote access software to connect with the client’s computer, allowing them to view the recovered files and confirm that all the critical files are intact. This process gives our clients peace of mind and confidence in the recovered data.
During the verification session, our team guides the client through the recovered data and ensures that all the necessary files and folders have been recovered. We also help the client open and verify the integrity of specific files to confirm their usability.
In cases where the client is not available for a remote verification session, we provide a detailed report of the recovery process, including the number of files recovered, the size of the recovered data, and the success rate of the recovery process.
At PITS Global Data Recovery Services, our team understands the value of client feedback and take it seriously. We encourage our clients to provide feedback on their experience with our data recovery services to help us improve our services continually.
Successful Results of the Recovery Case
We were able to successfully recover all the critical data from the damaged hard drives. Our team of data recovery experts ensured the client’s data was secure and confidential during the entire data recovery process.
Why Should You Recover Data from Failed QNAP NAS with PITS?
At PITS Global Data Recovery Services, we prioritize customer satisfaction and security. We understand the value of your data and the impact that data loss can have on your business or personal life. Our data recovery process is designed to ensure that your valuable data is always secure and confidential.
We have state-of-the-art data recovery tools and equipment, and our team of data recovery experts has years of experience recovering lost data from various devices. We are confident in our ability to recover data from any type of device, no matter the cause of the data loss.
Our team understands the importance of timely data recovery, especially in the business world, where every minute of downtime can result in financial losses.
We offer fast and reliable data recovery services and keep our clients informed throughout the entire data recovery process.
QNAP NAS Data Recovery – Our Advantages:
At PITS Global Data Recovery Services, we understand the stress that comes with data loss. We are committed to providing reliable data recovery services to ensure you can access your critical data again. Our successful QNAP NAS recovery case is a proof to our commitment to customer satisfaction and expertise.
If you have experienced data loss on your QNAP NAS device or any other type of device, do not hesitate to contact us. Choose PITS Global Data Recovery Services for professional NAS data recovery services.
Frequently Asked Questions
When your QNAP NAS is not accessible, it means you can’t connect to it, access your files, or use its services, which can be due to various reasons.
Network Issues: Problems with network connectivity, such as cable or router issues, can prevent access.
Hardware Failures: Failures in the NAS hardware components, including hard drives, power supply, or the NAS unit itself, can lead to inaccessibility.
File System Corruption: Corruption in the NAS’s file system can result in inaccessibility.
Firmware or Software Issues: Outdated or corrupt firmware or software can cause problems.
Yes, PITS Global Data Recovery Services specializes in data recovery from various storage devices, including QNAP NAS units. Our experienced technicians can diagnose and recover data from inaccessible or damaged NAS devices.
- Regularly back up your NAS data to an external storage device or cloud backup service.
- Use an uninterruptible power supply (UPS) to protect the NAS from power surges and outages.
- Keep your NAS firmware and software up to date.
- Monitor the health of your NAS hard drives and replace any failing drives promptly.