At PITS Global Data Recovery Services, we recently encountered a WD Red NAS drive that had failed and was not recognized by the device. The drive had been used for several years and contained critical business data for our client. Our team of experienced engineers took on the challenge and successfully recovered the data from the drive. In this case blog, we will outline the symptoms of the failed drive, our evaluation process, the data recovery process, and how we restored lost data.
Symptoms of the WD Red Drive Failure
The client reported that the device no longer recognized their WD Red NAS drive. They had been using the drive for several years to store critical business data, including financial records and project files. They had recently noticed the drive running slowly and frequently disconnecting from the network.
Eventually, the HDD stopped responding, and the NAS device could no longer detect it. They tried connecting the drive to a different computer using a USB port, but it was still unrecognized.
Drive Evaluation and Root Cause Analysis
Our engineers began by examining the drive and determining the root cause of the problem. We found that the device was still spinning and had power, but the file system was corrupted, which prevented the NAS from recognizing it. Our engineers suspected that the cause of the file system corruption was due to physical damage to the drive’s platters or head assembly.
To confirm our suspicions, we used a specialized recovery method to examine the drive’s SMART (Self-Monitoring, Analysis, and Reporting Technology) data. Technicians found several bad sectors on the drive, which indicated its failure. This was likely the cause of the file system corruption.
Data Recovery Process
Once our engineers had identified the root cause of the problem, we began the data recovery process. We created a sector-by-sector image of the drive, allowing us to work on a copy of the data without risking further damage.
Our special recovery technique helped us analyze the image and identify the files lost due to file system corruption. We could recover all of the client’s requested files, including critical business documents and financial records.
Once we had successfully recovered the data from the drive, we worked on restoring the media itself. We replaced the damaged components and repaired the file system.
Our technicians were able to successfully get the device to show up on the client’s NAS. We ran further tests on the drive to ensure it was functioning correctly and the client could resume using it without further issues.
What to Do When Your WD Red NAS Drive is Not Recognized
If you are experiencing similar issues with your WD Red NAS drive, there are a few things you can try before contacting a data recovery service. First, connect the drive to a different device using a USB port. If it is still not recognized, try using disk management tools to see if the HDD is listed but has no drive letter set. If this is the case, assign a letter, and see if you can access the device.
If the drive is still not recognized, there is likely a problem with its system. In this case, it is important to stop using the device immediately and contact a data recovery company like PITS Global Data Recovery Services to minimize the risk of further data loss.
Advantages of Using Our Recovery Services
At PITS Global Data Recovery Services, we pride ourselves on our experience and expertise in recovering data from Western Digital hard drives, including WD Red. We use specialized recovery techniques and state-of-the-art tools to ensure the highest success rate for data recovery.
With cutting-edge technologies, emergency service option, and experienced technicians, all the lost files you want to recover will be returned at the earliest opportunity. Our engineers have years of experience working with a wide range of data loss scenarios. We are constantly updating our skills and knowledge to stay at the top of the industry.
Benefits of Choosing Our Data Recovery Services:
If you are experiencing issues with a WD Red NAS drive, it is important to stop using the drive immediately and seek the services of a data recovery expert. At PITS Global Data Recovery Services, we have the experience, expertise, and state-of-the-art tools to recover data from WD hard drives. Instead of using recovery software on your storage, contact us today for an evaluation and to learn more about our data recovery services.
You can get in touch with our company by filling in the form below or calling our customer service experts at 888 611 0737.