SSD Data RecoveryExternal SSD Not Detected

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Solid State Drives (SSDs) have gained popularity over the years due to their fast performance and reliability compared to traditional hard drives (HDDs). External SSDs, in particular, have become a preferred choice for storing data and transferring files due to their small size and high speed.

However, there are instances when an external SSD is not detected by Windows 10, which can be a frustrating experience. In this blog, our team will discuss the possible reasons why an external SSD is not detected in Windows 10 and what to do in such a situation. 

Reasons for External SSD Drive Not Showing Up

Connection Issues

The USB connection is the first thing to check when an external SSD is not detected in Windows 10. Ensure that the USB cable is properly plugged into the SSD and your computer. Also, check if the USB port on your computer is working correctly. If you have another USB port, try plugging the SSD into that port to see if it is recognized.

If the cable or port is damaged, you must replace them. Try using another USB port or cable to see if the issue is resolved. Also, try connecting the SSD to another computer to see if it is recognized. If it is, then the problem may be with your computer’s USB port.

Outdated Drivers

The next thing to check is the SSD drivers. Outdated or missing drivers can prevent your computer from failing to detect the external SSD. You can check the driver status by following these steps:

  1. Open the Device Manager by right-clicking the Windows button and selecting “Device Manager.”
  2. Look for your SSD under “Disk Drives.”
  3. Right-click on the SSD and select “Properties.”
  4. Click on the “Driver” tab and check the driver version.

If the driver version is outdated, you can visit the manufacturer’s website to upload the latest drivers for your SSD. Once you have downloaded the newest driver, install it on your computer and restart it. This should resolve the issue if outdated drivers cause it.

External SSD Not Recognized Windows 10

Incorrect BIOS Settings

The BIOS (Basic Input/Output System) settings on your computer can also cause an external SSD not to be detected. Ensure that the BIOS settings are correctly configured. You can access the BIOS settings by pressing a specific key during startup, which varies depending on the computer’s manufacturer.

Once you access the BIOS settings, check the boot order. The boot order determines how the computer corresponds to a bootable operating system.

If the external SSD is not set as the first boot device, the computer may not recognize it. Ensure that the external SSD is set as the first boot device.

If the issue persists, try resetting the BIOS settings to default. This can be done by selecting the “Reset to Default” or “Load Default” option in the BIOS settings.

Faulty SSD

If the above steps do not solve the problem, it is possible that the SSD itself is faulty. This can be due to physical damage to the SSD or an internal fault. In such a case, the SSD must be repaired or replaced.

If the SSD is physically damaged, such as a broken USB connector or damaged circuit board, you may need to take it to an expert for repair. However, if the SSD has an internal fault, such as a damaged controller or memory chip, data recovery services may be required to restore access to your data.

It is essential to note that attempting to repair the SSD yourself or using data recovery software can further damage the SSD and make data recovery more difficult. It is best to seek professional assistance to avoid further damage to the SSD or data loss.

External SSD Drive Not Recognized in Windows 10? We can Help

Data loss can occur for various reasons, including accidental deletion, formatting, virus attacks, or even a faulty SSD. At PITS, we offer data recovery services for SSDs. Our team of experienced professionals uses advanced data recovery tools to recover data from defective or damaged SSDs.

We understand the importance of your data, so we have a strict data security policy to ensure that your data is safe and secure. Our data recovery services are efficient and reliable.

Our data recovery process involves a thorough evaluation of your faulty or damaged SSD to determine the extent of the damage and the likelihood of data recovery. We then create a custom recovery plan tailored to your specific needs and budget.

24/7 Emergency Service Availability

So if you're facing a data loss situation, don't hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year. Let us help you recover your precious data today.

Over 50 Locations Across the US

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services and get the support you need to recover the data.

Certified Data Recovery Laboratories.

So if you're facing a data loss situation, look no further. With our certified data recovery labs and 99% success rate, we are confident that we can recover your precious data and get you back on track.

ISO Certified Class 10 Cleanroom

Our engineers work in a controlled environment to ensure the safety of your device. We recover data in ISO Certified Class 10 Cleanroom and achieve high results.

Risk-free Evaluation and Assessment

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage. Based on it, we select the most suitable recovery strategy.

100% Customer Satisfaction Rate

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.

We use state-of-the-art data recovery tools and techniques to extract your data from the damaged SSD. Our team has experience in handling different types of SSDs, including SATA, NVMe, and PCIe. We can recover data from SSDs with various capacities, including 1TB, 2TB, and even larger capacities.

We also offer a secure data destruction service to ensure that your data is securely and permanently deleted from your faulty or damaged SSD to protect your privacy and sensitive information.

An external SSD not showing in Windows 10 can be frustrating. Still, there are several reasons why this can occur, including connection issues, outdated drivers, incorrect BIOS settings, or a faulty SSD. You can resolve the issue and recover your data by following the steps outlined above.

If you are unable to recover your data using the steps outlined above, PITS offers reliable and cost-effective data recovery services for SSDs. Our experienced professionals use state-of-the-art data recovery tools to recover your data from faulty or damaged SSDs. Contact us today for more information on how we can help you recover your data.

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Emily Johnson
May 31, 2021
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