When your device fails, the hardest challenge you might face is choosing a professional data recovery service that will certainly recover your data from the damaged device. Looking for the right data repair company, you will encounter hundreds of companies claiming that they will recover your data. Some of them are telling the truth, but some of them are not.
ISO 9001:2015 Certification
The easiest way to make sure that the company is reliable is to view its documents and certifications. We provide our customers with various certificates proving our responsibility, safety of recovered data and professional approach towards the data repair process.
PITS Global Data Recovery Services’ management system has been reviewed by International Electrotechnical Commission (IEC) and International Organization for Standardization (ISO).
ISO/IEC 9001:2015 is the world’s most widely recognized quality management system (QMS) standard. This certification helps us consistently provide services that meet our customers’ needs and conform to applicable laws and regulatory requirements. We always aim to enhance our customer satisfaction level through continuous improvement.
Our company has been audited for compliance with standards in the all following areas:
- Operational system
- Selection and use of Cleanroom clothing
- Installation and use of data recovery equipment
- Data recovery training and supervision of the employees and their activities
- Requirements for materials used in the Cleanroom
- Confirmation of the Cleanroom’s environment compliance to design standards
What is ISO/IEC
ISO stands for International Organization for Standardization, while IEC stands for International Electrotechnical Commission. First of all, the IEC and ISO aim to make their International Standards portfolio more visible to public policymakers. Secondly, they aim to ensure that their standards address the needs and concerns of public policymakers.
ISO/IEC 9001:2015 standard provides an excellent overview for improving quality and a vocabulary of understanding for our company. It helps us deliver services that consistently meet our customers’ expectations in the most efficient way. The QMS is the set of all the processes, resources, assets, and cultural values that support the goal of data recovery customer satisfaction and organizational efficiency.
The data recovery certification helped us expand into new markets and become a global data repair company.
We review each step of the data recovery process according to ISO/IEC 9001:2015 Certification, including:
- Contact with the customer.
- Receiving a device that needs a data repair
- Providing free evaluation of a broken or damaged device
- Accepting a data recovery order
- Recovering the data in the specified Cleanroom
- Delivering the repaired data
The Importance of ISO/IEC 9001:2015 Certification
This certification proves that our data recovery company has met required international standards for excellence. These highest international standards include:
- Honesty & Transparency of the Work Process
- Quality control
- Information Security & Privacy
- Customer Service
- Business Stability
Under the Quality Policy, our data recovery labs offer high-quality service in the data recovery sector. Our company’s efforts in this direction have been recognized after successfully meeting all ISO/IEC standard requirements. We successfully recover fully and partially destroyed hard drives, RAID arrays and any media type.
This is one of the various certifications of our data recovery services for hard drives, RAID arrays and solid-state drives.
Our company always strives to quality. Thus, we have implemented several core principles in our daily work that put quality at the forefront of our priorities. We are glad that our customer satisfaction surveys and customer reviews show that we consistently meet our customers’ expectations and quality standards.