Laptop Crashed - What to Do if Laptop is Crashing

Laptops have become an essential tool in daily life, providing mobility and convenience. People use them for work, entertainment, communication, and much more. However, laptops are not immune to problems, and one of the most stressful issues is a laptop crash. A laptop crash can occur due to various reasons.

In this blog, our team will discuss the causes of laptop crashes, what to do if it happens, and how PITS can help you.

Common Causes for Laptop Crash


Laptops are designed with cooling systems that help to dissipate heat generated by the internal components. The cooling system usually includes a fan and heat sink, which help regulate the laptop’s temperature. 

If the cooling system is malfunctioning, the computer may overheat and shut down unexpectedly. This can cause data loss if the computer crashes during an important task, such as a file transfer or an update.

You should ensure your laptop’s cooling system functions correctly to prevent overheating. You can do this by regularly cleaning the fan and the heat sink to remove dust and debris. Also, use your laptop on a flat surface to avoid blocking the air vents, which can restrict airflow and cause overheating. 

Laptop Hardware Failure

Hardware Failure

Hardware failure is another common cause of laptop crashes. The most common hardware failures include a failing hard drive, faulty RAM, and a damaged motherboard.

A failing hard drive can cause the computer to crash and make it difficult to access your data. If your RAM is faulty, your laptop may not boot up or crack during use. A damaged motherboard can also cause various issues, including data loss.

If you suspect a hardware failure is causing your laptop to crash, it must be taken to a professional repair service. Attempting to repair or replace hardware components can cause further damage to your computer and may result in permanent data loss.

Software Issues

Software issues can also cause a laptop to crash. Corrupt operating systems, virus infections, and incompatible software are some of the most common software issues. A virus or malware infection can damage your OS, making it difficult to boot up your laptop or access your files. Incompatible software can also cause conflicts with your operating system, resulting in crashes and data loss.

You should regularly update your operating system and software applications to prevent software-related crashes. In addition, use updated antivirus software to protect your laptop from malware and other cyber threats.

Power Failure

Power failure, sudden power loss, or power surges can cause a laptop to crash, resulting in data loss. Power failures can occur for several reasons, such as power outages, faulty power adapters, and damaged cables. 

Hard Drive Failure in Laptop

If your laptop crashes due to a power failure, you may lose unsaved data and corrupt files.

Always use a reliable power adapter and power cable to prevent power-related crashes. Use a surge protector to protect your laptop from sudden power surges. 

Additionally, save your work frequently and use an uninterruptible power supply (UPS) to protect your computer and data during power outages.

What to Do if Your Laptop Keeps Crashing


Restart Your Laptop

The first thing to do if your laptop keeps crashing is to restart it. A restart can fix software issues, clear out temporary files, and free up system resources. Restarting your computer can also help identify whether the issue is related to hardware or software.


Update Your Software

Outdated software can cause crashes, so update your operating system and applications regularly. Software updates often include bug fixes and performance improvements. They can help to prevent cracks and improve the overall performance of your laptop.


Check for Malware

Malware infections can cause crashes, so have updated antivirus software installed and run regular scans. Malware can damage your operating system, corrupt files, and cause your laptop to crash. Running regular antivirus scans can help to identify and remove malware infections before they cause significant damage to your device.


Clean Out the Dust

Dust can accumulate inside your laptop, causing it to overheat. Overheating can cause your computer to crash, so cleaning out the dust regularly is essential. 

You can clean the dust using compressed air to prevent overheating and crashes. If you are uncomfortable cleaning out the dust yourself, take your laptop to a professional to get it cleaned.


Contact a Professional

If your laptop continues to crash despite your efforts, it may be time to contact a professional data recovery service provider. A professional data recovery service provider can help you recover your data and fix any hardware issues. Attempting to fix hardware issues yourself can cause further damage to your computer and result in permanent data loss.

Crashed Laptop Recovery with PITS

If your laptop has crashed, you need the services of a professional data recovery service provider like PITS. 

Our team of recovery experts can help you restore data from any storage media, including hard disk drives and solid-state drives

We also work on external hard drives and other portable storage devices.

We use state-of-the-art data recovery equipment and techniques to safely recover your lost files. Our engineers have years of experience and have successfully recovered data from thousands of crashed computers.

24/7 Customer Support by PITS Global Data Recovery Services

If you’re facing a data loss situation, don’t hesitate to contact us. Our 24/7 data recovery services are available to you, 365 days a year. Let us help you recover your precious data today.

Risk Free Evaluation

We start the recovery process with a risk-free evaluation. Our technicians estimate reasons for data loss and the level of damage. Based on it, we select the most suitable recovery strategy.

100% Customer Satisfaction

With years in the data recovery industry, our company supports the highest customer satisfaction rate. We do everything to provide a positive experience for our clients.

Remote Customer File Verification Session by PITS Global Data Recovery Services

During our remote customer file verification session, you will thoroughly review all necessary documents and records to ensure accuracy and compliance.

50+ Locations in US

We offer data recovery services from over 50 locations across the US. This means that no matter where you are located, you can access our services to recover the data.

Certified Data Recovery Services

With our certified data recovery services and 99% success rate, we are confident that we can recover your precious data and get you back up and running in no time.

At PITS Global Data Recovery Services, we follow strict security protocols to guarantee the confidentiality and integrity of your data. Our data recovery facility has advanced security systems, and we comply with all data protection laws and regulations.

In addition to our standard data recovery services, we offer emergency recovery services for critical situations where time is critical. 

Our emergency services are available round the clock. Our team can work on your crashed hard drive or solid-state drive immediately to recover your important data as quickly as possible.

A laptop crash can be a stressful and frustrating experience, especially if you lose valuable data. However, with the help of a professional data recovery service provider like PITS, you can recover your data efficiently.

Do not download and install data recovery software if your PC crashes. Instead, entrust recovery of your lost data to us. Get in touch with us by filling in the form below or calling our customer service line. We will gladly assist you in your recovery from the crashed laptop case in any way we can.

Frequently Asked Questions

There can be various reasons behind laptop crashes, including hardware issues, software conflicts, overheating, malware infections, outdated drivers, or insufficient system resources.

If your laptop crashes, start by performing a forced shutdown by pressing and holding the power button. Once the laptop is off, wait for a few seconds and then turn it back on. If the crashes persist, try booting into safe mode to diagnose and troubleshoot any software-related issues.

To prevent overheating, ensure that the laptop’s vents and fans are clean and unobstructed. Use a cooling pad to improve airflow, avoid using the laptop on soft surfaces like beds or couches, and consider adjusting power settings to optimize performance while maintaining proper temperature levels.

If you suspect malware, perform a thorough scan using reputable antivirus software. Quarantine or remove any detected threats. It is advisable to use a combination of antivirus and anti-malware programs for comprehensive protection.

If you have tried various troubleshooting steps and the crashes persist, it may be time to seek professional assistance. Technicians can diagnose and repair hardware issues, perform in-depth malware removal, or provide further guidance tailored to your specific situation.